Reviews
See Mark Gentry for your next car purchase.
Salesperson mark gentry was very helpful. Minot paint issues on vehicle fixed promptly and loaner car supplied. He has ordered the extra key and owners manual. Just waiting on those to arrive
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So Far, So Good
Great service, great facility, so far we have been very pleased with our experience at Fox Grand Traverse and would encourage anyone to consider them for their next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Everyone is very friendly and my car is always fixed fast! Making an apt to get my car in is very fast as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Attentive sales people!
Our salesman tried to find us a vehicle that would come close to, or exceed our requirements in a used car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very freindly sales and service.
We purchased my wife's vehicle through Marty and did not hesitate to go and see him for this one, we very much enjoy the "no pressure" sales, if the vehicle is good enough it will sell itself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A perfect transaction! We love you guys!
Patience, professionalism, information, and friendliness! We enjoyed the whole experience .. Thank you for all your help! The quality throughout the whole process was phenomenal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Great communication and follow through from service rep. I received at least two phone calls during the servicing of my vehicle updating me on the progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service once I got beyond the front desk
Service Manager Steve helped Ford to honor my Premium Extended Service Warranty. Work on my car was done reasonably quickly. Both shuttle drivers were very courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Buying Was Fun Again
Sales person wasn't pushy. Stayed at a distance until called upon which was a relief. Sales person made truck buying fun! Answered any question we had. Explained in detail what was going on, leaving no doubt. Great customer sales person relationship. Will come back again to buy next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly professional service
Friendly but professional service. We're able to correct my problem in timely manner. Comfortable waiting area with food and drink provided.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase