Reviews
good invitory on lot
Nice people, great service, Had plenty of inventory on the lot. everyone was very friendly. Cost of the truck was in price range of all the others I looked at.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
The customer service of Steve Gloshen and Eric Pfropper were by far the best. I will come back because of those two.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service by pleasant people!
Everyone was pleasant and helpful. After the service I went to Walgreen's and managed to lock the car with my keys and my purse in it. Your service manager came to Walgreen's and found a way to open the door and then enter a new code for me so this won't happen again. Thank You, I really appreciate this service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and easy to work with
Sales man not pushy , John seely was easy to do business with , not try to force or unload a car off on me,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great sales facilities.
Cleanliness. Cordial employees. Pleasant sales staff. Has a comfortable waiting area with some snacks to keep the children occupied if needed. Great place to car shop.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great friendly service
Great friendly staff. They were very professional and took care of all my concerns. I have always had great experiences dealing with all the Fox locations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great people
The people at the oil change station are great. They care. Give them a raise Quick, friendly, polite clean great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Top-notch Auto and Truck Dealer
Professional and pleasant surroundings, excellent inventory, competitive pricing, knowledgeable people in their respective departments, but, most importantly an attentive and professional staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly, helpful, great communication
The process was so smooth and easy. From the minute I requested information to the moment I left with my newly purchased vehicle every one from the receptionist, to the salesman to the financial person made it easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
The staff at Fox Grand Traverse is considerate and the service was great. I appreciate that they are efficient, as we are all busy and don’t have time to waste.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase