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Fox Ford Grand Traverse

(1,348 reviews)
Visit Fox Ford Grand Traverse
Sales hours: 8:30am to 6:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 8:30am–6:00pm 6:00am–7:00pm
Tuesday 8:30am–6:00pm 6:00am–7:00pm
Wednesday 8:30am–6:00pm 6:00am–7:00pm
Thursday 8:30am–6:00pm 6:00am–7:00pm
Friday 8:30am–6:00pm 6:00am–7:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (231) 889-6278 (231) 889-6278
Used (231) 889-6324 (231) 889-6324
Service (231) 889-6291 (231) 889-6291

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Ford Grand Traverse from DealerRater.

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good invitory on lot

Nice people, great service, Had plenty of inventory on the lot. everyone was very friendly. Cost of the truck was in price range of all the others I looked at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

The customer service of Steve Gloshen and Eric Pfropper were by far the best. I will come back because of those two.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service by pleasant people!

Everyone was pleasant and helpful. After the service I went to Walgreen's and managed to lock the car with my keys and my purse in it. Your service manager came to Walgreen's and found a way to open the door and then enter a new code for me so this won't happen again. Thank You, I really appreciate this service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly and easy to work with

Sales man not pushy , John seely was easy to do business with , not try to force or unload a car off on me,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales facilities.

Cleanliness. Cordial employees. Pleasant sales staff. Has a comfortable waiting area with some snacks to keep the children occupied if needed. Great place to car shop.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great friendly service

Great friendly staff. They were very professional and took care of all my concerns. I have always had great experiences dealing with all the Fox locations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great people

The people at the oil change station are great. They care. Give them a raise Quick, friendly, polite clean great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Top-notch Auto and Truck Dealer

Professional and pleasant surroundings, excellent inventory, competitive pricing, knowledgeable people in their respective departments, but, most importantly an attentive and professional staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly, helpful, great communication

The process was so smooth and easy. From the minute I requested information to the moment I left with my newly purchased vehicle every one from the receptionist, to the salesman to the financial person made it easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

The staff at Fox Grand Traverse is considerate and the service was great. I appreciate that they are efficient, as we are all busy and don’t have time to waste.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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