Reviews
Buying Car
Had a good experience even though it was a lot of information at one time for my first time buying a car. They were patient and helped me through the process.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F-150 purchase
Everyone at the dealership was extremely great to work with. Joan Warweg, in the finance dept is awesome. She was very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shakopee, MN
It was very nice for us - We both enjoyed it - Salesman was very friendly (exceptional) Have recommended him to our relatives & think they will be contacting him in the future. Thanks Again...........
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First-time Buyers
This was the first car we have shopped for and purchased and while we did most of our research online, Todd answered all other questions we had about the 2013 Fusion SE. The process went very smoothly and was an overall good experience. I would most definitely recommend Apple Ford Shakopee to anyone and we will start here when looking for our next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2015 Ford Escape
Apple Ford Shakopee definitely has it down. They treat their customer's very well. All of the employees are friendly and welcoming. But, I would like to particularly praise our salesman Mark Herman. He made our search and purchase for a vehicle enjoyable and not stressful. Honestly, he wanted to make sure the cars we were looking at met our needs. We never felt rushed or pushed into a direction we did not want to go. All around if you want a hassle free experience I would strongly recommend this dealership. I love my new Ford Escape! Thank you Mark! Erica P -- Shakopee, MN
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TOM T "COMPLETE CUSTOMER SATISFACTION"
Nick Cavallin had been recommended by both a family member and a friend of mine. Nick did not disappoint these recommendations. He is very informative and knowledgeable of the vehicles that we test drove. He was very professional, friendly and helpful in finding the right vehicle that I was looking for. I will highly recommend Nick to everyone! The rest of the staff that helped me with both the financing and finished paper work, were both friendly, courteous and professional. Considering how busy the dealership was, everyone stayed beyond closing time to get me taken care of. "Complete Customer Satisfaction" I will continue to use and recommend to others Apple Ford Shakopee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
quick lane- oil change
ford fusion quick and professional always friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Great service, Great dealership and Great staff! I would recommend this dealership to anyone interested in purchasing a quality vehicle and I highly recommend our salesman Michael Heiss. He made our purchasing experience easy and fun and I would buy another vehicle from Mike and I feel that he should recognized as a valued employee and one of the reasons why Apple Ford is a quality dealership..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I bought my Ford Focus last January. Prior to that I was driving a Kiawhich started to have trouble . The sales people are extremely knowledgeable and very helpful.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Repairs done when they say they will be. Always friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
