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Handy Cadillac Buick GMC

(112 reviews)
Visit Handy Cadillac Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (802) 466-4031 (802) 466-4031
Used (802) 752-4873 (802) 752-4873
Service (802) 752-4915 (802) 752-4915

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Well.

Well. I would like to give a great review but, great sales experience. After sale support not so great. Bought a used certified vehicle. Found out that not all functions worked. Now going to cost me an additional 2 grand to repair ac. All the ac lines corroded and leaks they claim it was part of the certification process but just a warning, check everyone of the functions in vehicle. Shame on me for not verifying but I do believe the certification is flawed. When certified, you expect that ALL the functions work, in this case not so much. Buyer Beware!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everyone is Great friendly and very thoughtful, service

Everyone is Great friendly and very thoughtful, service was as explained! Service dept was excellent!! Thank you! Allen Dacres

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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great deal at this dealership .

great deal at this dealership .very professional with all transactions for this purchase highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great experience working with Matt to get us

It was a great experience working with Matt to get us into a 2017 Chevy Equinox he had to work a little to do it but he did a great job the people are very friendly I would definitely go back again and I definitely would have my relatives and Friends Matt has a good personality and he knows what he's doing I want to thank you all for a great experience with your dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It was terrible.

It was terrible. They would not let our machanic look at, no warranty, and the interest rates were through the roof. Will never deal or recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Alan, thank you for your visit and for reviewing the dealership. For liability reasons we do not allow customers to take vehicles off site to other shops, however, we did offer to put the vehicle on a lift at the dealership and allow you to look underneath it with your mechanic. The dealership does not control interest rates, that is determined by the lenders and the vehicle did not have a warranty because it was a 2012 with 130,000 miles which we were very transparent about. We apologize if you were unhappy with your experience here.

So easy to schedule an appointment with the web site <

So easy to schedule an appointment with the web site < work was done in a timely manner, job was well done, I was informed as the job going about the process, everyone is helpful and understanding Thank you for what you all do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I pre ordered a 2023 Cadillac Lyriq from this dealership

I pre ordered a 2023 Cadillac Lyriq from this dealership back in May 2022. Bud and Hope were extremely professional and helpful throughout the process. Unfortunately Cadillac continued to push the release of the car back and it did not show up to the dealership until December of 2024. Bud kept me up to date of everything over this period of time. Unfortunately I could not purchase the car when it came in through no fault of the dealership. They returned my deposit in a timely manner and tried everything they could to get the deal done. I would highly recommend working with them in finding the right car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

The best service, in and out quickly.

The best service, in and out quickly. It’s nice to have Handy GMC so close.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Great service from the start, friendly and professional

Great service from the start, friendly and professional people, fast, quality service. The price isn't cheap, but it is reasonable given the current economy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Handy Buick-GMC-Cadillac INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ok dealer just the car sold to dad before I can buy the

Ok dealer just the car sold to dad before I can buy the car. Just rather go key auto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your honest feedback. Please don't hesitate to reach out if there's anything additional we can do for you.