Reviews
Top Choice for Quality Service
Each of your employees was extremely kind and helpful. The repairs on my vehicle were done efficiently, and the complimentary cleaning service was amazing. Also, I enjoyed sitting in the lounge by the fireplace doing homework using the wifi and sipping on fresh hot cocoa. It was a true holiday treat. I felt like a priority client in a deluxe environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your willingness to comment on your experience here, Jennifer! We look forward to next time!
Great Guest Service
I've always worked with Bert on my visits. He has always been and is very personable and pleasant. He explains everything clearly and I understand completely about the mechanical work/service that needs to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words about Bert and our service department, Dawn. We hope to see you next time!
Service Appointment
The experience on the whole was good however, upon returning I had NO idea where to go! I saw my vehicle was ready but had to wander through the bay to find someone to assist me. Some young lady said "Who was your service assistant?" When I told her, she gestured toward the wall and said "go in there and find him." If I had SEEN Jared when I came back into the service area, at his desk, don't you think I would've gone directly into him? This is why you didn't get a 5 star rating. If the young lady had walked me to his desk and seen for herself he wasn't sitting there, perhaps you would have gotten a 5.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear this, James. We appreciate any opportunity to improve, and we hope to work with you in the future.
Service, maintenance
All we have to do is call Kelly and tell her our needs, then she takes care of setting everything up and making sure it's done right. Very good, efficient care. Thanks you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this kind feedback, William. We're always happy to help!
Perfect
Perfect as always. Kelly made sure that not only my scheduled maintenance was done, but she also made sure that any recalls or service recommendations were completed too
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued business and kind feedback, Ryan. We're always glad to help!
Good Service
I was surprised my car was not washed after my oil change. Usually I am told if the weather is too cold and given a free car wash coupon. Don't know if that process has been changed, but I like having my car washed after work has been done.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this to our attention, Alecia. We appreciate any opportunity to improve!
Customer service is number one
Squeezed me in on a busy, holiday shortened week, and still managed to get me out within an hour. Awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind feedback, Kevin! We're always happy to help!
Excellent service!
The people at marquart motors are very friendly and helpful they don't make you feel like just a number .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and your kind words, Douglas. We're glad you had a pleasant service experience, and we're always happy to help.
Fantastic Marvelous Sensational
My experience at your dealership has been an awesome experience for the last 15+ years!! Bill K. Was very helpful!! Talking to Bill is like going to Disney World!! They say that Disney World is the happiest place on earth. Obviously they've never been in Bill K.'s office for service at Markquart motors before!! Markquart motors has some awesome technicans also!! They are like glue that holds your service department together. By talking to Bill, I sure can tell he loves the guys that actually DO the work!! A++ service!! Looking forward to getting my service done again!! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Christopher!
Dependable service, friendly staff
Service Advisor Bill Klages was persistent in attempting to locate a bulletin that matched the issue I was experiencing with my vehicle. I'm very happy that he eventually located information that matched and was able to resolve the problem. Very appreciative of his efforts!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this kind feedback about Bill and our service department. We hope to see you next time!