Johnson Motor Sales

Bought my cruze from there and the salesmen Shawn. Awesome guy and willing to deal. Had the car started and warmed up before I even got there. Had lots of knowledge on the car and wasn't as stuck up as must salesmen.

It was time for a new car, and I did my research and decided a Chevy Volt was the next car for me. I live in the Twin Cities, and dealerships are plentiful, but I just wasn't seeing the car I wanted at a price I could manage. I decided to try an online search for a Volt with a little wider radius than I had tried before, and Johnson Motors appeared on the screen with almost exactly the car I wanted. It was 5 minutes before the dealership closed, but I clicked on the online chat button anyway, thinking I could just ask a quick question or two and decide whether to chat further the next day. Instead, Emily, the person chatting with me, took the time to answer my questions, and set up a time for me to visit the dealership, then followed up that same night with an e-mail to confirm the appointment two days hence. Emily called me the afternoon before my appointment to ask if I had any further questions that she could answer before my visit, and to remind me whom to ask for when I arrived. She also advised me what I would need to bring with me, which was especially important, since I was driving 40 miles one way to get there. When I arrived at the dealership, I was introduced to Ed Zimmerman, who showed me to a parking bay where the car I was interested in was waiting, freshly washed, and ready for a thorough examination. I took a brief test drive, then returned to the dealership to talk to Ed. Frankly, this wasn't exactly the car I thought it was: I was under the impression that Safety Package 1, which this vehicle has, included the Parking Assist guidelines on the rear-view camera screen, but this car didn't have that. I don't recall whether that was part of Safety Package 2, or if it was only added in 2015. (This is a 2014 vehicle.) I had driven a 2015 Volt at another dealership, priced a little lower than this vehicle, that did have the projected path feature. But that car had a couple strikes against it: it was the wrong color for me, it had 2500 miles on it already, and it didn't have heated seats. I know that sounds frivolous, but the backside wants what the backside wants. Ed gave me some options: he could bring in another Volt from a different Johnson Motors location that had the features I wanted, and then some, at a slightly higher price; or he could talk to the finance manager and see if there were any rebate opportunities we were missing. As it turned out, he was able to bring the price down a bit more, and at that point, it just made sense to proceed with the purchase. I've bought a few cars from dealerships, and have sat across the desk from my share of pushy, manipulative salespeople. Not once did I feel pressured by Ed or any of the other staff at Johnson Motors to make a decision I was not comfortable with. Ed was all about making me comfortable--in his office, with the vehicle, with the purchase itself. After the paperwork was finished, he escorted me back to the vehicle--which had been cleaned up and put back into the parking bay after my test drive--and helped me get OnStar set up. He also answered some more questions about the car's features, and made sure I was ready to drive it home. The only thing I am unhappy about is that the weather has been unpleasant since the day of my purchase, so I haven't had a chance to drive it around town yet, because I don't want to get it all dirty and salty. A week ago, I had never heard of New Richmond, WI, much less Johnson Motors. Am I ever glad I did that last wider-reaching search and got myself introduced to this dealership! I don't know when I'll need my next new car, but when I do, I will be certain to make sure I check the inventory at Johnson Motors before I make any decisions.

Best Dealership around! Everyone there goes out of there way to be helpful! Johnson Motors is the only place that I will ever buy and service my vehicles at.

We love our new Equinox. She rides like a "cadillac", very comfy on the road.. Our Salesman, Darron at the St. Croix Falls Johnson Motors went out of his way to assist us. We will be sending a personal note to the Mgr. to let him know he should be grateful to have Darron. Aurelia and Leslie Weeks

I had made my app. to get my oil changed on-line and when I got to the dealership they had no record of it (their on-line wasn't working right) but I was told they would work it in right away and did. I was told to have a seat in their very nice waiting room, coffee, roll's, water, new's paper & mag's & TV....very nice! Thank you Johnson Motor's !

I can't say enough great things about the staff at Johnson Motors from the receptionist to the service department and sales department. Everyone is always friendly and helpful on each and every visit to the dealership. I would recommend them to anyone looking for great customer service and care.

Dave and his crew are AWESOME!! They really take care of their customers. I am truly satisfied with Johnson Motors.

Well I was not happy to see the check engine light come on but they treated me with respect and fixed the problem in a timely manner.

Taken care of great as always. timely and freindly service. I have to drive 20 miles out of my way to use Johnson Motors, but it is worth it.

A brand new vehicle was provided to me as a loaner. I was updated on the progress of my vehicle. Excellent Service!