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Johnson Motor Sales

(167 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Motor Sales from DealerRater.

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Great Services.

The staff was polite and prompt. They answered my questions and gathered information for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jan for your business, honest review, and rating. When questions arise please don't hesitate to reach out to us. Best Regards, Katie Wagner, Customer Care Mgr. 715-246-2261

Repeat customer

This is the 6th vehicle that my husband and I have purchased from Johnson Motor's we won't go any where else. they are all so friendly and helpful.... Dick Dontalle is the best... He has always listened to what are needs where in a vehicle and got us into the right now. Gidget

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gidget, Thank you for your loyal business and for your honest review. We appreciate you stating "Dick Dontalle is the best" When questions/needs arise, please do not hesitate to reach out to us. Thank you again. Best Regards, Katie Wagner, Customer Care Mgr. 715-246-2261

The Best of the Best

Dave, Matt and their crew has always treated David and I with respect. They listen to the problems we have and they are right on top of it. We truly trust leaving our vehicles in their hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Anita, Thank you for your honest review and rating! Thank you for sating, "We truly trust leaving our vehicles in their hands." When questions/needs arise, please do not hesitate to reach out to us. Best Regards, Katie W. Customer Care Mgr. 715-246-2261

Great Service and Courousy

Matt and the crew always treat me timely, effeciently and curtously. Thanks to all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your honest review Teddie and for your business. When questions/needs arise, please do not hesitate to reach out to us. Thank you! Best Regards, Katie W. Customer Care Mgr. 715-246-2261x2264

Nole Cook review

What can I say? As usual, good service, friendly people at Johnson's. Probably buy my next car there, too (bought the last three!).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nole, We want to thank you for your honest review and loyal business. When questions or needs arise, please do not hesitate to reach out to us. Thank you and and we will keep in touch! Best Regards, Katie W. Customer Care Mgr. 715-246-2261 x2264

great

I brought my car in for an oil change and to have the tires rotated. Everyone was very professional and pleasant. The garage is clean and organized, which I am always impressed with. My car was done sooner thant he 45 minutes that I was told it would take. I appreciate that they valued my time, since I came from the twin cities to have my car serviced.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Donna, Thank you for taking the time to write an honest review and rating. We appreciate you noted "The garage is clean and organized, which I am always impressed with..." While a 4 star rating is good it looks like we could have improved your experience with our customer service and the buying process. When you have a moment, please give me a call and we can discuss. Thank you again for your time and we will keep in touch. Best Regards, Katie W. Customer Care Mgr. 715-246-2261 x2264

Job review

They where friendly as always and very polite.. Love to do business with Johnson Motors in New Richmond, WI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Tim, We appreciate the time it took for you to submit a honest rating and review. Thank you for noticing our professionalism and loving doing business with us. When questions/needs arise, please give us a call. Thank you again for your business and we will keep in touch! Best Regards, Katie W. Customer Care Mgr. 715-246-2261

Steering problem

Excellent sevice, friendly. They fixed the problem,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve thank you for your business and your review. When questions/needs arise, please do not hesitate to reach out to us. Best Regards, Katie W. Customer Care Mgr. 715-246-2261 x2264

My recent experience at Johnson Motor Sale

Based on my recent experience it went well thank you for a great job and keep it up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Clarence, Thank you for your honest review and rating. We have shared your review with the Service Department. When questions arise, please do not hesitate to reach out to us. Thank you for your business and we will keep in touch! Best Regards, Katie W. Customer Care Mgr. 715-246-2261 x2264

great service, never a problem, awesome staff.

Johnson Motors is the best, and no one will ever come close to them. The sales manager, sales staff, finance, and the service dept. is number one by far. When i take my truck in Matt and Andrew are awesome and very professional, never have to worry. I hope all the staff plan on a long haul there, Jim Bonte.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jim, Thank you for your loyal business and honest rating/review. We appreciate you mentioning, "Johnson Motors is the best, and no one will ever come close to them. The sales manager, sales staff, finance, and the service dept. is number one by far." When questions arise, please do not hesitate to reach out to us. We will keep in touch! Best Regards, Katie W. Customer Care Mgr. 715-246-2261 x2264