Reviews
Great Service Great Communication A plus
Service Department was an A+ slammed Busy & Still maintained a great level of service & took time to address all needs in detail. Loaner car actually had a Full Tank & warmed up waiting! Duane in Accessories Did an above & Beyond Job in Research, Communications, & personal touch make Certain the Thousandsame spent were being done correctly! @ end the Day same price as Myself buying online But received professional installation and all lifetime warranties / Guarantees I will be always Referring Friends Coworkers Family & all to Cornerstone! Actually referring them not waiting for someone to mention it then speaking up. Few dealers out there that work on Service LIKE THEY DO! instead of the whole Volume thing & you're just a Number to the Dealer like all the other dealers out there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great at first
Stop by late in night chatted and was inpressed. Returned the next day. My credit was not a + they stated they could help. Staff was very friendly. Filled out app was approved came in few days later. They have a vehicle they had picked out. This vechicle was no a good match for me. After they they became not so friendly with me. VERY DISAPPOINTED. They did get me into the vechicle I wanted to buy. I was on a budget and ended up going over budget. I was quoted one payment price then apon final paper work finsl payment jumped 33 dollars. Feeling a bit taken advantage of. They knew i need a vehicle. Then there was a a few issues with the 2014 i purchased now in getting the run around. I guess when your under the gun you pay the price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommend
We just bought a car from Cornerstone in Elk River. I can't say enough good things about the experience from the first inquiry to follow up after purchase the service has been great. Tyler was a our salesman and we will buy with his help in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Truck Purchase
Terry Berg went above and beyond to help us out, staying with us even after his normal business hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations Derek and Janet! We're happy to hear you had a good experience with Terry Berg. Thank you for your feedback.
Phone sync
As a last minute request upon picking up our vehicle where recall work had been performed, Duane Fletcher was more than willing to sync my phone and was very thorough in explaining each step. He even went one step further and re-synced my husbands phone since he had upgraded since the time of our vehicle purchase. Extremely helpful and more than generous in doing so since we made the request 'on the fly'. Thank you Duane!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience. We appreciate your business and look forward to assisting you with all your vehicle needs.
Great Service
Rose is wonderful with her customer service- Very friendly, personable, helpful, and caring!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
On behave of everyone at Cornerstone we appreciate your feedback and business.
great experience on used car purchase
Bought a 2nd car for a winter beater today from Brandon Barth. I was brought to this dealership on my Dad's recommendation and I am glad I went. I was just looking for a 2nd car to drive around through the winter while my main car is in storage. Brandon Barth quickly asked me qualifying questions and we found a suitable car quickly and easily at the KIA lot across the street. Denise then finished the deal with our paperwork and we were on our way. Quick, painless, and smooth. I would highly recommend this dealership (specifically Brandon Barth) and plan on sending them referrals in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
service
Called in with service questions, and talked with Rose and she was very helpful and prompt with helping me with my needs. Very happy with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and taking the time to share you experience with us.
Salesman Wayne was Awesome
This was my very 1st vehicle purchase on my own without my husband co-signing. Wayne Dietz made the entire process a very enjoyable experience and would highly recommend him at Cornerstone Ford if your looking for a vehicle in the near future. From financing, to follow up's with questions I had after the purchase, he has been nothing but diligent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had such a positive experience with us at Cornerstone. Wayne does a great job. Congratulations!
Salesman, Ben Anderson
This is the third new vehicle we have purchased at Cornerstone in Elk River. Our first purchase we were very fortunate to have Ben Anderson as our salesman. He is very, very professional, knowledgeable, helpful and friendly. For our next two purchases we specifically asked for Ben.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations Jim and Sue! We appreciate your loyalty with Cornerstone. Thank you for sharing your experience.