Reviews
Great people to deal with.
Great people to deal with. Communication, information all first rate. No pressure, and excellent financing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review, John! It is our pleasure to provide you with an amazing experience, and we look forward to working with you again in the future.
Wait times short and service always completed within
Wait times short and service always completed within estimated time. I am always informed o
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there - Thank you for choosing Lithia Subaru of Oregon City! Your business is greatly appreciated and we are so glad that we got the chance to service your vehicle.
My experience with Annie and Kyle was fantastic!
My experience with Annie and Kyle was fantastic! Annie found me the perfect car, and Kyle showed me all the features so I would be able to drive safely and enjoy my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We are pleased to know you are happy with your purchase and experience here, and will be sure to share your review with Annie and Kyle!
Polite.
Polite. Friendly, comfortable waiting room, trustworthy, likes my dog 🐕. That is enough I think alice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alice, thank you for using such kind words to describe our team here at Lithia Subaru of Oregon City. And yes, we love dogs!
With one exception when I was traveling I have all my
With one exception when I was traveling I have all my service requirements provided by Lithia. I purchased my first Subaru @ Lithia in November 2009.. I still drive it today. If that doesn’t indicate my satisfaction with Lithia Motors, nothing will. Never a problem. Once the financial situation improves I will probably purchase another Subaru and give my Outback to one of my grandchildren. 12.5 years. Who owns a car that long? Subaru ought to put in a commercial.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, thank you for your loyalty to Lithia Motors and Lithia Subaru of Oregon City specifically. Our team has enjoyed providing you and your vehicle with excellent service and we hope to see you grandchild in here one day too! Until then, drive safe!
Changed my oil very quickly and were able to check my
Changed my oil very quickly and were able to check my brakes for me during the same visit. Very fast and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving us a positive review! We are so glad you were satisfied with your recent visit, and we are excited to welcome you back in the future!
Everyone is extremely friendly and helpful.
Everyone is extremely friendly and helpful. They keep you informed if you go for a walk with your dogs. They call when the car is ready. Super efficient and within time estimated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love having you visit us at Lithia Subaru of Oregon City, Dennis! Thank you for trusting our team with your business. We'll see you again down the road!
I went in for a lube and oil change without an
I went in for a lube and oil change without an appointment and was taken in almost immediately. I was in and out in less than an hour. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for utilizing our express service. Our team is happy to have gotten you back on the road in a timely manner.
I am still waiting for a call after 3 weeks to get the
I am still waiting for a call after 3 weeks to get the radio installed they had to reorder as the first one was sent back.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello - I apologize that you were not informed that the new unit we ordered was waiting in parts before the return by date , I have asked that our parts people notify me as soon as the next unit comes in so that we can coordinate having it replaced before the return by date comes due on this one. I can be reached directly at 503-723-2236 should you wish to call in the meantime. Christopher Aldworth Service Manager
One of the things we really appreciate is your express
One of the things we really appreciate is your express service as it does not tie up our whole day especially since we come from out of town, employees are courteous and able to answer questions clearly. Other Subaru dealers are not as customer friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the perfect star rating and feedback! We strive to help our customers in an efficient manner, and we are so glad to hear that this rang true for you. Thank you for choosing Lithia Subaru of Oregon City!