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2022 consumer dealer award
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2022 consumer dealer award

Reviews

(762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carr Subaru from DealerRater.

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Subaru Crosscheck

Very professional, knowledgeable, honest, committed to customer service and fair. I am thrilled with my car and was not hurried or pushed to buy the car. Head and shoulders above other car dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent buying experience with Sam

I had an excellent experience purchasing a car here thanks to Sam. He patiently went through the features with me and let me take as long a test drive as I wanted. He worked with me to get a great price on a new Forester. When I decided to make a purchase Sam relentlessly searched around for the exact model I wanted and managed to quickly procure it from another local dealer. He was always honest and never pushy. He was easy to communicate with. Sam has a no-nonsense approach that I highly value and I would definitely recommend working with him to my friends and family. 5/5 stars all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leasing a car with Papa

Papa was amazingly helping me to lease a new car. He was smart , quick, and caring for what I needed. He made car buying process so pleasant with his sincerity and such a in depth knowledge in this field. I was very grateful to meet PaPa as a dealer. I really appreciated his help and fabulous personality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Good experience. Everyone was open, knowledgeable about the cars and buying process, and straight forward. Never felt pressured to purchase. Very happy with the new subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Papa is great

Papa is a great salesman and listen to what I wanted and helped me find the right car. The process was easy and I am happy with the results!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Carr Subaru

Papa was wonderful throughout the entire process of purchasing our new car. He spent so much time with us and even met me on a Sunday for delivery of the car. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trust Big Papa

Papa was a great salesperson who helped me find a car at thenprice point I needed. He offered me the best deal of all the Subaru dealerships in Portland/Salem/Gresham. Call around and get Papa (at Carr) to try and beat their price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love My new car!

I brought my impreza in for an oil change and asked to talk to someone about the 2019 impreza safety features. Ended up with a brand new 2019 impreza hatchback because of the great work done by Mr. Safari. All together, the service on my old car and purchase of the new car was a terrific experience. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Polo is fantastic!

Polo was extremely patient when I called in panic after visiting a car wash and finding that my driver’s side mirror was dislocated—and hence unusable. Basically, at this point, the car was not driveable. He told me how to fix it (manually pulling window back in place), which I had never had to do before and, until talking to him, didn’t know was possible. Thanks to him, I now have a functioning car👏.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Big Papa Makes Buying Easy

Papa made the car buying process comfortable, and didn’t try to upsell a bunch of unnecessary upgrades. They matched price and paired it with a lifetime powertrain warranty. Go through Papa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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