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2022 consumer dealer award
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2022 consumer dealer award

Reviews

(763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carr Subaru from DealerRater.

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Big Papa Makes Buying Easy

Papa made the car buying process comfortable, and didn’t try to upsell a bunch of unnecessary upgrades. They matched price and paired it with a lifetime powertrain warranty. Go through Papa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All was easy

The sales representative and the rest of the team were great! They showed me the cars I was interested in seeing and were transparent with pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience w/Karen Escajeda @Carr Subaru

I have been a Subaru owner for almost 10 years, and recently totaled my car. I was ready to purchase another Subaru as my replacement car and I knew I wanted another Impreza. Karen was easy to talk to, patient and was not pushy. She was very informative and was up on all the new features, and I was so grateful she went on the test drive with me to explain some of the new programs and features. We did shop around town for the best deal and we were upfront with her about that. She was quick to reply to questions and answered all my questions honestly and fairly and I appreciate how unpushy the entire experience felt. I did not feel any pressure whatsoever, but I felt absolutely catered to at the same time. If you are in the market for a Subaru, go see Karen Escajeda at Carr Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good buying experience

There was not a lot of dickering and back and forth, prices were good, deals were transparent. Salesman was great. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Traded my old car in

I had to trade in my old Tahoe, I wanted a Subaru and had a hard time trying to figure out which car I wanted for my budget. Pollo worked with me for days making sure I got a car that I loved and was happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New 2020 Subaru Legacy sport

I’ve been working at Subaru for a year and know all the sales people who are all amazing and devote their time to make sure that your getting into the car you want. They’re very patient and very respectful. My sales woman was Karen Escajeda and I wish I could say more then she’s one of the most helpful sales representatives I’ve worked with. She was very upbeat and was determined to help me in any way she could. I’m very happy to say I am now leasing a 2020 Subaru Legacy and I couldn’t have done it without her and all the other sales representatives that work at Carr Subaru. Thank you so much everyone who helped me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy new Subaru owners

We were just shopping. No plans to buy for a month. Then Polo Morales came on the scene. He was so low key I thought he was shopping too! He chatted, discovered what we were looking for and before we knew it, we had a great deal on a 2014 Subaru Outback. Polo just might be my favorite car salesman ever!!! Everybody who came into the process was friendly and showed concern for our satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I had a great experience with my sales person Milo Flores! He was very friendly and made the process of buying my car pleasurable! I would recommend Milo to anyone who is in need of a car and doesn’t want to be hassled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jennb

Buying a used Jeep Rubicon from CARR Subaru was the easiest and best experience! Alejandro is one of the best salesmen in my book. I hit the salesman jackpot! He was the right guy for us from his friendly greeting on the lot, thru the negotiations, and delivery! He made the experience a great one. Thank you Alejandro! I must add a big Thank you to Danny. Danny made the entire process and experience worth driving to Beaverton for! Danny you ROCK!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trying to find a third car

Karen was wonderful.... knowledgeable, full of energy, patient, and never pushed us. She found us just what we were looking for! We are very happy with what we got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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