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Northwest Chrysler Jeep Dodge RAM

(316 reviews)

Reviews

(316 reviews)

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They were very patient while we made our decision with no

They were very patient while we made our decision with no pressure. Joey, George, Mickey were great. The manager actually took the vehicle back to remove a couple spots off himself. I would give them 100 stars if I could. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased my GMC Terrain from this location, from Jamie

I purchased my GMC Terrain from this location, from Jamie Schaab. Schaab was an amazing sales rep to me and my family. He was so thoughtful, he personally cleaned the entire vehicle when he knew I was purchasing it so that it would be clean for us to take home and he was willing to discuss all my concerns and questions throughout the process. I’ve had my SUV for a few weeks now and have been loving it! I’ve had no issues. The pricing was well worth the value of what I got. The manager Carsen and Schaab provided the kiddos cookies to keep them entertained and they were loving it! Carsen and Schaab made me feel like I was part of the family while there and provided resources if I ever needed future assistance. Everyone at this store location, NW Jeep, were very sweet to us and made the experience of purchasing a new vehicle enjoyable. I highly recommend coming here if you’re considering purchasing a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great at 1st then it sucked

It was great at 1st met with sales guy and talked to sale manager did the paperwork then they really didn’t try to get me approved my favorite sales person would have me approved for the loan but they were to lazy so I went to another Ram dealership totally different story and they are gonna push for the loan and get approved and the color of the truck I want

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Joey was amazing to work with.

Joey was amazing to work with. Very personable and not pushy at all. He was very genuine and perfectly fine chatting about more than just selling me the car which made the whole process much more enjoyable. Would definitely purchase another vehicle from Joey in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris did a great job helping me.

Chris did a great job helping me. Was good at calling me when work was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We never have any problems when we come here.

We never have any problems when we come here. Courteous and professional. Great job! Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Beware these guys will not pay off your vehicle

Beware these guys will not pay off your vehicle lienholder as required by the state or Oregon within 15 days..They're also required by the same ORS statue to settle your personal interest in trade within the required 15 days..They owe Chase Bank 30,100 to satisfy our lien and they owe us 35,100 and refuse to issue us a check as required by state law! Stock number 18025U

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Xclnt timely Chris AAA+ always great service wish they

Xclnt timely Chris AAA+ always great service wish they had more loaner vehicles available to us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you Mike Morgan for your help and support in

Thank you Mike Morgan for your help and support in finalising the deal and making my new Jeep Compass to my home.I am extremely happy for the service provided by you and expecting the same henceforth Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Britney provided excellent customer service and terrific

Britney provided excellent customer service and terrific insight on how to address my vehicle’s technology issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.