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Doherty Ford

(108 reviews)

Reviews

(108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doherty Ford from DealerRater.

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April

Andy was very attentive to what our needs were for the vehicle we wanted. There was no pressure to buy and they truly work to find you the best interest rates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi April, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Quick Lane

As always the quick lane provides excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Nothing like a small town dealership

I have been doing business with Doherty Ford since 2006 (including buying a vehicle and servicing several different Ford vehicles). This is a classy business. The owner is often in the building, interacting with customers. The staff has been the same for years - sales, finance and service. They have given me access to their talented diesel mechanic who has answered my questions and given me advice on how to treat my diesel. All of this reminds me of dealerships when I was a kid. This beats Carvana and all the others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

wow ... great people and superb environment to wait in. Very well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mark, we are happy we could make your experience a positive one! At Doherty Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Oil change

My pickup is almost paid off, l've kept good oil changes all this time , and there's been good service every time. My next pickup will be a four cylinder, Ford Ranger 4x4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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go the extra mile or two

Quality service, quick turnaround. Service relays price estimate after diagnostics and gives updates of unforeseen delays. multiple recommendations for the diesel mechanic to service my '99 7.9L. i bypass my local dealer to have Doherty work on my SuperDuty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Frank, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks for your business! Take care!

Fusion recall

Car was serviced per the recall and oil was changed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Starter and Crank sensor Replacement

My experiences have always been great until this last visit. I brought my Ranger in for a new starter and the check engine light came on. I was disappointed when I received n my bill and they charged me over $200 to scan the check engine light for a sensor that needed to be replaced I believe was due to the starter going out. I have been doing business with Doherty Ford for over 40 years. Not happy!!! Thank you anyway!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dave, thank you for sharing this recent experience with us. Please give us a call at (503) 357-3114 and we will do our best to make this better. We hope to hear from you soon.

Excellent experience would recommend to everyone

Worked with Andy and Dave in purchasing our truck. Super friendly and knowledgeable would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi David, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

2014 f350

Great service Not pushy Very nice people work here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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