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Doherty Ford

(108 reviews)

Reviews

(108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doherty Ford from DealerRater.

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Always Great

This dealership truly cares about their customers. They listen and work with the customer to achieve the best result. I have used no other Ford dealer since 1998, these people are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Randy, our Staff works hard to go the extra-mile for our valued guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please don't hesitate to reach out if there's anything additional we can do for you.

review of service for Doherty Ford,

Needed oil change, had good reception by service, they gave me a oil change and I was done. They also cleaner the floors in front seat of car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Customer Care

We went in and met Cameron whom allowed us to take our dream truck for a ride. We quickly decided and signed the promissory note. Within moments another dealer called and offered us same price better package. We then decided to pull back and compare. Richard and Cameron were so patient, kind and understanding during this process. Emphasizing the importance for us to make the best decision for us! We went back the very next morning and purchased from Doherty. They definitely care about the customer and do not believe in high pressure sales! They have our business for a lifetime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience

Doherty Ford was very helpful and communicative throughout my entire car purchase process. They kept me updated at every step and were very friendly and receptive to questions. I would recommend Doherty Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heather Humphreys, thank you for your kind words and congratulations on your new car! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Doherty Ford! We hope to be of service to you again! Take care!

Truck repair

After the repair work on my truck it looks and drives great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Perfection

We brought our Edge in because the ?Check Engine Light? was on. The problem was diagnosed and repaired in short order. When I was told what the problem was, ?Canister Purge Vavle?, I priced it on the internet; Doherty Ford charged us almost the same amount, within about 70 cents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Doherty Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

1st service experience

Fantastic first visit to Service. Very friendly and honest service advisor and technicians

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Good work and great service always pleased a Dorthy Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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VP of operations

Doherty ford has always been our place to purchase. they have always treated us with respect and fairness

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, thank you for your kind words and this wonderful review! If there is anything else we can do to assist you, please let us know! Take care!

F 350

Oil change. Good job. I will come here in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mark, thank you so much for your positive comments about Doherty Ford! Thank you so much for being one of our valued guests and we look forward to your next visit!