Reviews
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I call and made an appointment to have my 2011 serviced. I arrived at the appointed time and was greeted by the service writer who was expecting me. He said it would take about 2 hours to finish the services I had asked for. I was out the door in an 1 1/2 hours. Thanks for great service Bob Jones
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Allan Webb Experience
I received a phone call from an Allan Webb sales rep, stating they were interested in purchasing my 08 Rogue. He asked me to bring my vehicle in. I needed an oil change, so I did. While the oil change was taking place, I discussed the possibility of trading my vehicle on a 2014 Rogue. No conclusions were reached and I went home. A day or two later I received another call from an older gentleman, who asked me back. I was impressed with his approach, so I returned. Both him and the younger fellow he was mentoring were extremely affable. We chatted for a moment or two while sizing up the situation, but then our conversation became explicit and turned to the reason I was there. I knew this was not going to be an easy run to the finish line. The older gentleman I was dealing with knew his stuff. We went round and round for almost two days, but in the end this mans conscientious, courteous and considerate manor won the day and I left the Alan Webb dealership in a brand new 2014 Nisson Rogue, The man who sold me that car is Tony Track and is definitely worth mentioning. He a consummate salesman, who knows and understands the requirements of the profession. Sales is a people business, which he has mastered. He is a man worth knowing and I'm glad I met him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
1 year after and great experience in service dept.
Bought car on a good deal and each experience has been great at the service dept. oil change for life of vehicle is also a major plus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Continued excellent customer service!
We bought our Nissan Titan 6 years ago and continue to get the best customer service. They are friendly, come out to my truck to get the keys and ask if I have time to have a car wash. If you have ever tried to wash a hugh pickup truck it is worth the wait. No missed spots! I feel confident that my truck will make it anywhere!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service at Alan Webb Nissan DEALER
I had a small mouse get into heater/ac fan and die. Very smelly. Could not use fan. Jeff the service rep estimated worst case cost to fix at $500. In 4 hours job done. Mouse removed and no damage to fan motor so cost was only $253. I was so pleased. They did a fantastic job. I can not even tell how much of the dash they had to remove. Everything back in place as if never touched. Great job Alan Webb Nissan Dealer Auto Mall Dr. Vancouver WA.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan Webb Nissan
This dealership went out of their way to make me a great deal. I loved the service and the people were very pleasant to work with. No problems whatsoever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service.
This is my second car purchase from Alan Webb Nissan.They have excellent customer service. I'm loving my new 2014 Nissan Rouge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
I was very pleased with the person who sold us the car, No games. Fast and thorough. Very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
My experience with Alan Webb Nissan has always been really great. Both my sister and I have bought our cars there and had a good experience. We get our cars serviced there every time it is needed and it's always done fast and efficiently. If there is an issue, we are notified right away and they are reasonable with cost of repair. I'm always a happy customer when I leave!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service
Just bought a 2014 Rogue! Tony and his staff were awesome. Good service, great deals!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase