Reviews
Bought my Subaru Forester from my sales rep, great. Sales Manager Sergio, unprofessional and rude.
Bought my Subaru Forester from my sales rep, great. Sales Manager Sergio, unprofessional and rude.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone we dealt with made it easy. Tony, Sam, Titan … not pushy, knew their stuff. The numbers were spot-on, no surprises. And a safe dealer for women… no uneven treatment.
Everyone we dealt with made it easy. Tony, Sam, Titan … not pushy, knew their stuff. The numbers were spot-on, no surprises. And a safe dealer for women… no uneven treatment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jason was so much help in finding me a car. He was able to answer all my questions. He was very kind and patience while I looking. I will definitely recommend Jason to my friends
Jason was so much help in finding me a car. He was able to answer all my questions. He was very kind and patience while I looking. I will definitely recommend Jason to my friends
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was nice and they were helpful. Really liked Tony as a salesman and Mark in financing. I bought my vehicle and when my daughter was looking a couple months later I reached out to Tony and he helped her as well. She bought a used Honda CRV.
It was nice and they were helpful. Really liked Tony as a salesman and Mark in financing. I bought my vehicle and when my daughter was looking a couple months later I reached out to Tony and he helped her as well. She bought a used Honda CRV.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Tony King lll was an amazing help. Joe and Eric helped a lot too. I love my new Rogue!
Tony King lll was an amazing help. Joe and Eric helped a lot too. I love my new Rogue!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much!
I had an absolutely fantastic experience working with Jesse Mumm! From start to finish, Jesse was professional, knowledgeable, and genuinely cared about finding the right car for me. He made the entire process smooth and stress-free, answering all my questions with patience and honesty. Jesse’s attention to detail and commitment to excellent customer service really stood out. I never felt pressured—just supported and informed every step of the way. If you’re looking for someone who goes above and beyond, Jesse Mumm is the person to see. Highly recommend!
I had an absolutely fantastic experience working with Jesse Mumm! From start to finish, Jesse was professional, knowledgeable, and genuinely cared about finding the right car for me. He made the entire process smooth and stress-free, answering all my questions with patience and honesty. Jesse’s attention to detail and commitment to excellent customer service really stood out. I never felt pressured—just supported and informed every step of the way. If you’re looking for someone who goes above and beyond, Jesse Mumm is the person to see. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe R. And Tony K. Were amazing sales associates to work with. This was my second Nissan from Alan Webb Nissan and I’m sure it won’t be my last. Titan worked his magic and got me the payment I needed. Thank you all.
Joe R. And Tony K. Were amazing sales associates to work with. This was my second Nissan from Alan Webb Nissan and I’m sure it won’t be my last. Titan worked his magic and got me the payment I needed. Thank you all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a car back in January, sales rep? Awesome josh was great but getting home i realized a part wash missing from the trunk (not a big deal it's whatever I'll make do) i emailed and got a response that theyd look into never heard back.... fast forward to this week......i find mold growing on my sunroof cover ...um what?its a freaking leal in my sunroof.... now after calling and calling and emailing and getting no response because i havent gotten my offical playes. my temp tags are now expired and my car can be driven legally I've called and called and haven't gotten a response on what the status of my plates are or a answered call in general . Now im gonna have to buy new plates myself? Just a very frustrating experience:(
I purchased a car back in January, sales rep? Awesome josh was great but getting home i realized a part wash missing from the trunk (not a big deal it's whatever I'll make do) i emailed and got a response that theyd look into never heard back.... fast forward to this week......i find mold growing on my sunroof cover ...um what?its a freaking leal in my sunroof.... now after calling and calling and emailing and getting no response because i havent gotten my offical playes. my temp tags are now expired and my car can be driven legally I've called and called and haven't gotten a response on what the status of my plates are or a answered call in general . Now im gonna have to buy new plates myself? Just a very frustrating experience:(
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, and we sincerely apologize for the frustrations you’ve experienced. It’s disappointing to hear that your experience with us hasn't met the standard you deserve. We are taking your concerns seriously, and we will be reaching out to you directly to resolve the issue with your plates and the other concerns you've mentioned. We’re committed to addressing this promptly and ensuring that everything is taken care of for you. Thank you for your patience, and again, we apologize for any inconvenience this has caused.
I bought a 2023 Nissan pathfinder from them and paid 35,000.00 for it with 20,000 miles. I noticed right away that the auto start/stop feature did not work, the battery died on me 3 times in the first month and then one day when I filled the gas tank it took 2 days for the gauge to read full. Took it in for these issues and got everything fixed but they would not pay or cover the auto start/stop feature and made me pay 225.00 out of pocket. Advised that something had chewed a wire inside. You would think sales would cover this as it was sold to me that way but nope. Once you buy they don’t care. Bad customer service.
I bought a 2023 Nissan pathfinder from them and paid 35,000.00 for it with 20,000 miles. I noticed right away that the auto start/stop feature did not work, the battery died on me 3 times in the first month and then one day when I filled the gas tank it took 2 days for the gauge to read full. Took it in for these issues and got everything fixed but they would not pay or cover the auto start/stop feature and made me pay 225.00 out of pocket. Advised that something had chewed a wire inside. You would think sales would cover this as it was sold to me that way but nope. Once you buy they don’t care. Bad customer service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about the issues you’ve encountered with your 2023 Nissan Pathfinder. We always aim to provide a smooth and positive experience, and it’s disappointing to hear that your experience did not meet those expectations. We understand your frustration regarding the auto start/stop feature and the battery issues, and we appreciate you bringing this to our attention. We’ve taken your comments seriously and will look into this further to ensure we're improving for our future customers. If there's anything more we can do to assist you or address any other concerns, please don’t hesitate to reach out to us directly. We value your feedback and want to make sure we’re providing the best possible service moving forward.
It was 5 minutes and it was in and out and very friendly and awesome customer service
It was 5 minutes and it was in and out and very friendly and awesome customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review for us at Alan Webb Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon!