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Archie Cochrane Ford

(894 reviews)
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

Reviews

(894 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Archie Cochrane Ford from DealerRater.

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Service Appointment

It was easy to schedule an appointment for the service. The latest service involved The Works oil change and a recall notice repair. Both were handled at the same appointment and completed by the time I requested. Staff is always friendly and helpful. I always know I can depend on them for any service I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome!

Amazing experience! The workers are all friendly, I will definitely return if I’m in need of servicing again, or lookin for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent services

We had excellent service and Kenzie was very helpful. He helps us with everything. He did great job getting us the truck we wanted. Thanks again for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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WORKS PACKAGE

EXCELLENT FAST SERVICE QUALITY WORK GREAT COMMUNICATION

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

2014 Escape

Everybody I had contact with was very friendly and eager and willing to listen and help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for the review Roberta! Mike Weiland General Sales Mgr. 4066561100

Satisfied customer

We are always pleased with the service at Ford we love being able to make an appointment and getting in and out within an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kayla, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Archie Corchane Review

Excellent service from Daryll. Knowledgeable and friendly. Service with a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, we appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!

Joseph Hanser

The appointment was taken care of timely and professionally. Very good customer service and communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kind words Joseph! We appreciate your business. Please let us know if you ever need anything. Mike Weiland General Sales Mgr. 4066561100

Great experience

We took a couple of weeks to decide which car we wanted, everyone was patient and helpful, we never felt rushed or pressured to purchase. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Painless expeerience!

The sales personnel were very helpful and extremely knowledgeable. At no point was there any pressure to commit to anything I didn't want. From start to finish a very professional staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.