Archie Cochrane Ford

Being a recent college graduate with little to no credit it was a long shot for me to get financed for a new pickup. The team at Archie Cochrane hands down helped me in every way they could to get me into a new vehicle. They are by far the best place to go to buy a new vehicle especially if you have Kevin O’Connor as your salesman. He went above and beyond to make this happen. The fact that I am only allowed to give five stars doesn’t give this team justice. A million thanks to the Archie Cochrane staff and I will recommend them to anyone I hear is wanting to buy a new vehicle.

Buying experience was excellent, although I had to pay MSRP. The car is a special edition mustang, so I guess I should be happy I didn't pay a markup. First few days of driving experience is spectacular. The car is a dream ride, with outstanding tech built in.

I dropped off my truck at the Service department to get some factory recall work done. Then I left instructions to send the same truck over to the body shop because it needed to have a leak fixed in the radiator and in the cab. After two weeks not hearing anything I called to see if the truck was done yet and they said they didn’t even know why it was there and I had to tell them all over again what to fix on it. then I had to wait another week while they ordered a radiator and new running lights on the cab that were leaking into the cab. They said they tried to call but they never called the phone number of the business on the side of the door of the truck. instead they were calling cell phones and getting full voicemail boxes.

Too Costly! I took my pickup into the service department with an estimate of $800 for my repair. Received my vehicle back with a $1,700 bill. Manager would not talk to me and nobody was willing to help alleviate some of my invoice. I had to find a ride home from work as my vehicle was not repaired on time or on budget.

Great working with Archie's. Was no hassle deal. The sales force and finance were all great to work with. I will come back for my next truck.

Krystle (1) Listened to what we wanted in a Ford Explorer XLT (2) Stayed focus on showing us Ford Explorers XLT (3) Explained all the rebates & the trade-in value (4) Helped fill out the military forms (5) Krystle w/Matt’s help gave us a good deal on our 2019 Explorer XLT Thank you !!!

Working with Matt to buy a truck was a great experience. He was willing to hear what I was looking for and then asked a few key questions. He not only quickly picked a truck for me to drive, but it had upgrades I did not even know I could get in the price range I was looking. Have been very happy since day 1 of buying this truck and honestly have to say the buying experience was enjoyable.

I definitely had a great experience! Andrew Paynter introduced himself to me and our journey began from there. Andrew was great. I totally told him what my expectations were, my budget, what I was interested in and more importantly what I had no time for. I really felt Andrew listened and went to work for me. I knew he was continuing to work even when I didn’t have the time, he definitely didn’t disappoint.

They were easy to do business with. We discussed what I was looking for and then found the best fit for my budget. The staff was always friendly and accommodating to my needs and schedule.

Great sales staff. Friendly people will give you the best deal and financing possible. Drove 3 hours to purchase new vehicle. Would do it again.