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Lithia Chrysler Jeep Dodge of Billings

(819 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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100% Recommend

Lithia CJDR has the customer service I’ve ever had. Wildly knowledgeable employees, and deals that make you feel like you’re getting the best price out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Jeep

Everything went smooth. The sales team was very quick and fun to work with. I'd recommend this dealer to everyone that wants a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Time to pull the trigger!

Went to a Litha and met Brynn. She was super laid back, easy to work with, and did whatever she could to help me find what I was looking for! If you are in the market I would definitely recommend talking to her! Well worth it, and made an awesome friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Such a great buying experience

She was great, if she didn't have the answer to my questions she found someone who did. Wasn't too pushy and overall was very helpful. No doubt I'll use her when buying my next vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service dept is good, dealership is horrid

I got sucked into the black hole that is there end of year sale beginning of this year. My time is too precious to be blown by special team sales tactics. My next vehicle will not be with this dealership. Buy your Mopar elsewhere. Getting my car in for oil changes is dicey at best, most times I just go down the street. I happen to have had my car in this time for body work and took a chance they could also do a transmission service and oil change. Which they had no problem with. I am not sure why a repair that they said would be 2-3 days took 5 except it didn't go in until the next day after our appt. The text updates didn't happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

1st time lease

Everyone was pleasant, knowledgable, and helpful. The day was rather long as we live in Garfield Co. I'm sure it was due to how busy you were.....and it was obvious you were.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

FKF Concrete

Great sales staff that offered a fair price, timely service, and a quality product. The only downside was the tight quarters getting into and out of the facility, the lack of available inventory for Ram 3500 sitting out front on the lot due to lack of room and the open environment inside the building was not comfortable or private.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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oil change for dodge ram 1500

Very helpful staff. Parking for customers vehicles, once they get busy, is difficult to find. Need more room to stage and return vehicles to customers during their busy times, during the workday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Water Pump

Chris done an outstanding job of getting my truck in and getting it fixed, so I could get back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change and tire rotation

The service was good and they were pretty quick. The waiting room was very nice and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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