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Lithia Chrysler Jeep Dodge of Billings

(819 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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LOVE My New Dodge Durango GT!

Brynn and Frank were amazing! This was by far the easiest car deal I have ever done. My first brand new car (a Chrysler 200) was from Dodge and although I wasn't 100% happy with that purchase and felt as if I was misinformed on many things, I took the risk to try them again and I am extremely happy with my new suv and look forward to many more purchases in the future! I got more than I could ask for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recall Repair

Service staff was friendly and helpful! Didnt need an appointment bust dropped my car off they asked if I needed a ride anywhere(which I did not). Repairs took no time at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing Service

I give my rating for the simple fact that they were willing to work with us and help us find a car we can afford and like.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Recall service

Always treated with quick, professional service, thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Very fast service. Was able to get in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New tires mounted and balanced

We gave Lithia a chance to price match some tires that we were looking at to put on our vehicle before winter hits. Although Lithia couldn't match the sale price, they did however, work with us with mounting and balancing the tires. The Service Managers at Lithia are always very personable and always willing to work around any obstacles I put in front of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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owner

Burton was great to deal with. There was no pressure at any time and our time spent with him was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

Our dealer was extremely nice and easy to work with. He explained everything as we went along, and I felt he was completely honest with us. I told him what I was looking for in a vehicle and he didn't try to sell me anything else, which I really appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of 2018 Ram Bighorn

Our saleslady Bryn was awesome!! She made things so easy and painless for us and even took the time to deliver the truck to us at a rather late time of day. We HIGHLY recommend Lithia and we will definitely be purchasing there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Lithe Chrysler Dodge

Made it very easy to buy a 2018 Dually, had the truck ready for us on arrival. Customer service was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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