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Denny Menholt Ford

(311 reviews)

Reviews

(311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service was outstanding

It was a very pleasant experience ordering my new F-150 truck. The staff was very helpful describing all the potential options and we determined what was needed to build the truck I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you had such a positive experience with us, George! We really appreciate your business and hope we can continue to be your one-stop shop for all your vehicle needs! Safe travels!

My experfience

I specificaaly told the service tech that the left rear tire needed air. He said that would be part of the sevice, but when I left the air pressure was still low. Are other services not being completed also?

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2014 ford escape

you guys are always so friendly and knowledgeable its a pleasure doing business with you....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Kayla is always awesome about getting my car in for servicing, even on short notice. She is a gem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one.

Ford service for European vehicles

First off, I do not own a Ford, but for regular service I take all of my vehicles to Denny Menholt in Butte. The service there is always performed well. In addition to oil changes (I typically bring my own oil and filter and get "The Works" package), I've purchased several sets of tires using their price matching guarantee plus installation, had transmission fluid changes, power fluid changes, tire rotations, alignments, balancing, essentially all the usual stuff you need done to keep a vehicle well maintained. With the exception of my father in law's truck I'm currently using (Chevy 1500), all of our vehicles are European, and at least 95% of the time there are absolutely no issues regarding maintenance work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service and very Clean facility.

I have a 2016 Ford Escape and just love it. It is so comfortable and easy to drive. Very happy with everyone of the staff that I dealt with. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Darlene, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you.

Pleasant and timely service

Kayla Reid makes the experience very easy and pleasant. Since I started using her to set up my appointments for service it has been a very different experience. She always works me in and gets the work done as fast as possible to get me back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Kayla is always cheerful and helpful and goes out of her way to help me and accommodate my schedule. She is awesome! The guys should take a lesson from her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are ecstatic to read your review of our location, Lee. Again, we appreciate your recommendation of Denny Menholt Ford and we hope to be of service again in the future.

Great Service

Stopped in for a service with no appointment. they got me in right away and on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership! Feel free to stop by if you ever need any more help.

Great job!!

Was a great experience and so happy with my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to be a part of your pleasurable experience. We greatly appreciate your business, and thank you again for the review!