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Don Johnson's Hayward Motors Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quality staff and we feel safe in our newly aligned jeep!

Matt squeezed us into the busy schedule before our road trip! We will be back to this Hayward shop! We will also buy our next Chevy here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very accommodating, customer focused

Worked to find me a vehicle to my specs, worked to get me the best financing, very accommadating to get my vehicle home. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to buy a new Silverado

I have purchased two new trucks From Johnson’s in the last 4 years Wouldn’t go anywhere else. Great Sales staff and service. Steve is the best..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Maintenance on my chevy hh

I went in to Don Johnson of Hayward and Trevor the service manager was awesome!! His whole crew really do an awesome job on keeping their clients aware of problems or extra maintenance that they vehicle might need. Everyone in the whole building was extremely professional and I would recommend anyone top go see them about car issues!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

We are from Duluth, MN. Recently we bought a 2014 Jeep Compass and we got a very good deal on it. Kevin Rich was our sales person and he was so helpful, patient and made the purchasing process very easy. Super nice guy. Steve Lindquist provided us several loan options but never pressured us which we liked it. Over all outstanding staff members and facilities. Will surely go back to them for future vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience

I had an amazing experience at the Don Johnson branch in Hayward! Steve Lindquist was the employee who helped me decide on my vehicle purchase. He was more than helpful through the whole process! He made sure that I was able to purchase a vehicle with everything that I wanted within my price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2019 Acadia

Stopped in to check inventory, wanted to see the actual vehicle after researching online. Kevin was very helpful and offered to bring the one I wanted up to the Hayward store. Easy to work with, very efficient. All went smoothly and I bought my vehicle without having to travel to the other store.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very rude.

Took my car in to get looked at, they were rude, I felt I was bothering them, they did test drive it in the parking lot and said it would cost $65 to put it up to look at it and do a diagnostics. I took it to another service place and paid $10 for the same service and had great service there. A few years ago I had the same bad experience there and thought maybe it had changed. I do not recomend this place at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving feedback about your experience with our dealership. In order to ensure that we provide the most accurate, thorough and cost-effective repairs possible, we do require that a diagnostic assessment is completed prior to providing a repair estimate. In the long run, we find that this approach saves both time and money for our guests. We would be happy to speak with you about this in greater detail. Please call our Service Director, Trevor, Wilson, at your convenience to discuss further. Thank you!

Bought 2 vehicles within 2days

The dealer was very helpful, they get the best deal or rebates to lower the price! A friendly caring dealership love the small town attitude !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

At Don Johnson's the service was prompt.

very satisfied with service. I would recommend to everyone . Was prompt and respectable, no pressure very courteous, polite, considerate and respectful. Again I would recommend to everyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words -and recommendation- Stephen! We hope you're loving your Grand Caravan!!