Reviews
Write a reviewPurchasing 2nd vehicle from Don Johnson motors
Looking for new equinox, called Todd one of the sales guy I had purchased my truck from about a year ago. Decided what equinox best fit our family. Made appointment to go get it on the weekend. Some paperwork wasn't able to be done Saturday until monday. Todd was very generous and came from Hayward to Ashland and we finished the paperwork on monday. Now that is very good customer service . You won't find anything better around...thank you Don Johnson motors
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear Todd provided you with such great customer service. Congratulations on your new Equinox! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience.
We previously leased a 2015 GMC Sierra. Our lease was very close to expiring and we felt another lease was best for us. We dealt with Josh Zimmerman, Sales Manager. He was great to work with, very professional and easy to converse with. After going over a few options we decided to lease a new 2018 Chevy Silverado 1500. Josh was very helpful with the final paperwork and explained everything thoroughly. He even took us for a tour of the facility. That personal touch from Josh definitely made us feel welcome and appreciated. Overall we are very happy with our new truck and with our experience at Don Johnson Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new truck! We're so glad that Josh provided such a pleasant and easy experience! If you have any further questions, please give us a call. We're always happy to help!
What a great place to do business with!
I was interested in a car that was located on one of their other lots, the staff was able to bring the car to the lot in Hayward for me. Pam was very patient & made sure I was comfortable with the vehicle as well as the whole buying experience. What a great team of people to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review, Helen! We're pleased to hear that you enjoyed the ease of doing business with our team and we look forward to seeing you again soon! Happy Holidays!!
Excellent.
Excellent service. Always friendly and courteous. Quick service. Clean and nice waiting area. Take both of my cars for service to Don Johnsons. Always helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Buying experience
Great Dealer to work with on a purchase. They take the time to explain the details and deliver what they promise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your kind review, Dan! We're pleased to hear you enjoyed your buying experience with us. Enjoy your new Silverado!!
Great Place to deal with
My shopping started online , Don Johnson was the fasted to reply back by text and email unexpectedly on a Sunday. Put money down the following Tuesday! Other dealers were not so fast to reply to my interest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best atmosphere around!
Started looking for a newer pickup on auto trader found many vehicles,found one at Don Johnsons motors,emailed late that night by 730 in the morning I had a response set up a time to see that specific truck. Went down there looked at some other trucks also. Todd Anderson was the salesman. Knew his vehicles in and out told him what I was looking for and what I needed with tow package. Very good explanations.. couldn't be happier with all the guys and gals service. Trevor got the vehicle in to get a tonneau cover installed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
The entire staff at Don Johnsons Hayward were great! very understanding of my needs, and my budget. A great place to lease or buy vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Would buy again here
Great experience. Wife was very impressed. Dealership went above and beyond for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review, Josh! We're pleased to hear that your experience with us was top-notch. We greatly appreciate your business and look forward to seeing you and your wife again soon! Take care!!
Great experience with Josh Zimmerman
Great experience and very happy all around. So happy with our new Silverado 1500.. Josh was a great salesman and ended up beating everyone else's price. This was the 3rd car we have bought from Don Johnson in 10 years so that says it all..I highly recommend Josh if you are looking for a very honest , hard working salesman. Josh spent several years serving our country and you can tell the way he he treats you with respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car