Skip to main content

Lithia Chrysler Dodge Jeep Ram FIAT of Helena

(679 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Helena from DealerRater.

Want to share your experience with this dealership?

Write a review

My oil change/inspection was completed quickly and

My oil change/inspection was completed quickly and completely! It is very easy to get an appointment when it is convenient for me! The check in staff was very friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Terrific

Absolutely terrific experience!!! From the first car they showed me to the Jeep they delivered this was a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Julie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The service department has improved since last visit.

The service department has improved since last visit. The service waiter was more attentive and provided a good explanation on what the cause of the vehicle issue was

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Speedy service

My routine oil change went perfect. My questions were answered in a timely manner. Customer Service was very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Julie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

My routine oil change went perfect.

My routine oil change went perfect. My questions were answered in a timely manner. Customer Service was very good. Ryan is very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. Please let us know if there is anything else we can do for you; we are more than happy to help!

Never Again

Buyer beware of this Company! They say what is needed to make the sale and deny the lies told in the process. Never used small claims court before but can't wait to get these guys Infront of a Judge. Have a feeling the Judge will of already had experience with these crooks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dan, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 361-6644. We look forward to hearing from you.

Ver attentive, knowledgeable and experienced.

Ver attentive, knowledgeable and experienced. I enjoyed working with Lithia Jeep if Helena. More than I can say about Missoula Lithia Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Lithia Chrysler Jeep Dodge of Helena

The service department is always very good and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Fast and easy

My experience was excellent JOSHUA PHELPS was incredible helpful and got me in a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My experience was excellent JOSHUA PHELPS was incredible

My experience was excellent JOSHUA PHELPS was incredible helpful and got me in a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. If you have any further questions, please give us a call. We're always happy to help!