Reviews
Jay at Lithia Dodge of Helena was great.to work with. The...
Jay at Lithia Dodge of Helena was great.to work with. The whole team made car buying enjoyable. I will recommend Lithia Dodge of Helena to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a 2020 Jeep Wrangler
Kenny and Justin did a great job with the purchase of our new Jeep Wrangler. We also appreciated Chris in the finance department. Kenny did a great job on our vehicle orientation. Thanks we would recommend this dealership to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason Jahn was great to work with
Jason Jahn was great to work with. He was very patient, showed us lots of options and helped us get a vehicle that fit our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dodge
It was alright had some troubles but overall it was nice thank you for the business and service you could work on the coffee though
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding with non-overly aggressive & annoying sales...
Outstanding with non-overly aggressive & annoying sales staff, all personnel are knowledgeable and happy to help you out but aren’t going to trample you to death in fighting to get more out of you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review
Kenny and Ginger were excellent and great to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and tire rotation
My experience was good. The service advisor, Josh I think, brought me a quote on a new side mirror as my mirror was cracked. I was going to ask for a quote but had forgotten to ask, when, while waiting in the lobby, Josh brought me a quote. I thought it was doing more than expected and that's how you achieve customer satisfaction. Customer service is doing the service that is asked, customer satisfaction is doing more than expected. I was satisfied. I can't really evaluate the work done. It was an oil change and I didn't witnesses it. I trust they used the right oil and filter and did the work correctly.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
they take very good care of their customers
having my service work done there. They have always taken very good care of me and made sure that I was updated on the progress and when the truck would be ready
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always the guys go above and beyond. Repairs done as...
As always the guys go above and beyond. Repairs done as needed and in a timely fashion. They were very accommodating to the fact it’s a daily work rig
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony Josh and Tyler rock the service department and I...
Tony Josh and Tyler rock the service department and I wouldn’t go anywhere else they are awesome. Larry in sales is an all star and trusting person
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair