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(214 reviews)

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2024 Sportage Hybrid

Exceptional customer service, great attention to detail. Our salesperson, April, went above and beyond to see that all our needs were met. This is our 4th purchase of a Sportage, so we obviously love them! Quality vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Everything and everyone was great. I appreciate the way everything was handled. The service was very good. I'd recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional Service

Scheduled oil change when purchased car. Noted special requests when I brought car in. They went out of their way to accommodate us. Truly above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brought in our Kia Sorento for an oil change.

Brought in our Kia Sorento for an oil change. They came back and showed us a completely filthy engine air filter. They said we needed a new one for sure. We informed them we recently changed it. They looked in their records and confirmed it had been done 9 months ago and only 6,000 miles had been put on since then. There is no possible way they changed it out but they sure as heck charged us for it. DO NOT GO HERE. SCAM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Sales of experience

The sales team were very helpful and easy to work with . They made the process seamless and the selection of vehicles was more than I expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2024 Kia Carnival purchase

The experience was great. My sales person Matthew was very helpful and accommodating. The other staff were knowledgeable and made the purchasing experience as pain-free as possible. I would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Denise

Visited a couple of times driving various vehicles. Each time I was given quality service and needed information to make my purchase. Everyone on staff was fantastic from my sales rep to the finance manager to the sales rep that ran me through all the options in the car. Two cell phone numbers were given to me saying I could call any time with questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle purchase

Great! I enjoyed the entire thing! Thanks again for your time and support in purchasing a vehicle I love! Your customer service is superb and your thoughtful service was outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Experience

The process of purchasing a car at Kia of Duluth was seamless and everything went smoothly. Gabriel was a delight to work with and very professional and walked me and my husband through the process. Overall, it was a very positive experience and my husband and I LOVE our new Kia. I recommend Kia to all my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kia of Duluth

KIA of Duluth has the most amazing friendly staff. 100% no pressure sales, they wanted to get me into a car that best suited my needs. They listen to all my concerns and what I was looking for in a new vehicle, they were spot on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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