Reviews
Kia Duluth
Sales department made it so easy to purchase a new vehicle. Gabriel was very knowledgeable and passed all his information along to me in regards to the new vehicle I purchased. 100% satisfied!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Every single person I came in contact with who worked at Kia were extremely friendly and very helpful. Really great experience. Would recommend this dealership to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Never trust a word they say.
Never trust a word they say. Purchased a 2021 telluride from them. Every oil change had problems. 1 forgot to tighten the oil filter leaked all over my garage. 2 never reset oil usage had to drive back 50 mile trip. 3 received notice for system software recall update I brang in vehicle and waited only to find out they couldn't do it. 4 called for 30,000 mile maintenance and was quoted 900.00 stating all fluids needed changing and radiator needed flushing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Recall fixes
Great experience - bad weather for the 80 mile drive to get there, but they got me in before my appt time & the car was done quickly and I was out early!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall
I was pleased with the fast service, but I wasn't pleased when I found out that whatever part was needed wasn't available. I drove over 2 hrs to get to the shop only to find out that I will get notified of when the part would be available. The plus side of this was that I had an issue with interior lights and only find out it was an easy fix. That was a good thing so I know what to do if it happens again. They were friendly and extremely helpful. I only wish that I would have received another notice in the mail about the part being unavailable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everyone was very friendly
Yes text was fine. Checked back after week to see if we were enjoying new car and if we had any questions on any of the dash programs. Will probably check back with them later as we haven’t driven the car a lot yet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service review
Loved the inspection video! Especially the under carriage look, tire and brake inspection. I know it's good to go! The video was sharp and the audio crisp .Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great
Very satisfied with the service. Everyone was very helpful with any questions I had. I would recommend Kia of Duluth to anyone looking to buy a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great
Very satisfied with the service. Everyone was very helpful with any questions I had. I would recommend Kia of Duluth to anyone looking to buy a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Customer
So grateful to the KIA of Duluth Team for getting me behind the wheel of my dream vehicle, the Telluride! The whole buying experience was seamless, they found the perfect vehicle for me in less than one day and I was driving it the next day. Everyone was super friendly, they handled my prior lease so well. This is the 3rd vehicle I have purchased from them, will always do business with Ryan Carlson who is awesome and recommend them to everyone. Class act dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase