Reviews
Excellent employees, excellent work by all their
Excellent employees, excellent work by all their employees. Courtesy is high achievement for the staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Didn't get any feedback about brake inspection.
Didn't get any feedback about brake inspection. Doesn't seem like the support is what it used to be. Not sure I have the trust anymore.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Your paperwork indicates the fronts measured at 8mm and the rears measured at 6mm. Both measurements would indicate they are measuring in the green to yellow range.
Friendly staff, I showed up in line right at 8 and it
Friendly staff, I showed up in line right at 8 and it took until 1:30ish to get done is my only complaint.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the prompt fix on the recall on my Lincoln.
Thanks for the prompt fix on the recall on my Lincoln. We were very cordial and it was fixed in the timeframe that you told me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Got me in in a timely fashion which is appreciated but
Got me in in a timely fashion which is appreciated but why do they turn off the day running lights and then not turn them back on when service is finished?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy going salesmen, not pushy, knowledgeable, loyalty to
Easy going salesmen, not pushy, knowledgeable, loyalty to other salesmen. Good experience x 2. Would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, competent help, on time service, helpful staff,
Friendly, competent help, on time service, helpful staff, good follow-up, would use them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Loved the guy doing the check in for the Oil Change bay.
Loved the guy doing the check in for the Oil Change bay. He was a big help getting me in and very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a great experience working with Terry again.
It was a great experience working with Terry again. The fiance people took use though everything we needed to know
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my third vehicle purchased from Luther Family
This was my third vehicle purchased from Luther Family Ford. Pleasant experience every time. Will likely return in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car