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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Awesome

I had just recently started my research into Jeep products - after scaling down my search to 2 vehicles I went into Lithia Chrysler Jeep Dodge of South Anchorage. Meet with Mr. David Dowd & my life was forever changed!! Being a single woman I was immediately a little apprehensive about this experience but David, Kevin Lewis & finance manger (sorry forgot his name) these gentleman made this experience so easy & calmed all my apprehensiveness. I have the PERFECT vehicle for my life & will always sing the praises of this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Staff

All staff were helpful and willing willing to work with us for a postiive leasing experience. Special thanks to the manager for the assistance in this process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing!!!!

Patrick is amazing. He helped us with what we need. Our vehicle was missing items from optional package and Patrick is making sure we get it. - Ross C.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Simply Amazing

Very accommodating and caters our needs. They made sure that we have everything before we leave Jose is bery friendly and treated us as family. Spencer Did the detailing and we’re vey much satisfied with the result! He’s friendly and nice too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thank you Jose

You took the time to really listen to what i was looking for. I was impressed by your customer service and appreciate the time you spent getting me into my new car. I knew the negative equity trade in I had would be a challenge but you made it happen. It was a pleasure meeting you and i will be recommending you to others. God bless. Maria M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great service

I needed a oil change and tire rotation. Didn't need an appointment and service was quick. Everyone was helpful and friendly and I had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service Experienve

My first time using Lithia for service and was pleasantly pleased with the friendly service and quick turnaround to service my car. Will definitely keep using Lithia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

awesome experience for the 4th time I believe

This is I believe our 3rd or 4th automobile that we have bought for Room them and Everytime it has been an awesome experience. Patrick Osbon was by far the most helpful he found all the answers to all the qeuestions we had. Thank you Lithia of South Anchorage. I'm sure we will get another car from there!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

VERY GOOD CUSTOMER SERVICE

Jose is the person to go to if your shopping for a vehicle he got us in our truck in a very timely manor Thanks Jose

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got a jeep 2018

I can not express what a asset you have in David Dow very fast got me pre a pro ed might before .And when I went In the next morning did rest of paper work I was in a brand new jeep compass. It want very very smooth no waiting for hours or all day like other dealerships. David worked his magic. I really like how it did not take the deal all day for hours and hours David Dow knows his job he is very friendly very professional that a lot more car sales people should be like. I also liked very much David Dow is not like most car sales guys that are pushy he is not that way at all he hears what you like and want . David is a asset to the company. THANK YOU SO VERY MUCH DAVID DOW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.