Reviews
No Pressure
I got exactly what I wanted at a price I was comfortable with without feeling pressured into it. I drove my previous Jeep for 23 years. I hope to get that many years out of my new one! I look forward to a long relationship with Lithia Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always There
I have known Bob Fudge since he was in Fairbanks. I follow him where he goes. Great guy and has your needs first. Sale was final no worries at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a pleasure working with your service department
Lithia chrysler jeep dodge has the greatest service staff and amazing service. They have serviced all of our vehicles and I always depend on them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cameron Boberick was amazing
Cameron did an amazing job at making sure I got the best price possible for my vehicle and did an awesome job making me feel comfortable with purchasing my car. Awesome service!
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
David Huskey did a fantastic job!
David Huskey did a fantastic job assisting me with the purchase of our new Jeep this past weekend. I don't usually do online reviews, but given this pleasant experience, felt it necessary on this occasion. I am from Fairbanks and the process could not have been easier. Our negotiation was done by both text and phone conversation and David's communication was excellent. We reached an agreement on Friday afternoon and I told David I would drive down the next day to pick it up. We arrived mid-day on Saturday and despite the fact they were "slamming" busy (dividend shoppers), David made us feel like we were the most important customers there. He went above and beyond to ensure the terms of our agreement were met and got us back on the road as quickly as possible. My Wife and I are extremely satisfied customers. I have dealt with many sales people in my time and I assure you, David is in the top tier! If you're in the market for a vehicle, ask for him.......you won't be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied Customer
Walked in, met Bob, and explained what we wanted and the price range. He went to work and found the perfect solution for us. Bob's low key salesmanship was a welcome change from our experience at other dealerships. We appreciate that he and Matt stayed late to answer our questions and finalize the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rusty Best is the Best!
This rating goes to him! He's genuine and will do all he can to give you the service you want when stressful car shopping. Best salesperson I've ever worked with in this capacity!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experance at Lithia!
Keith Facer was my salesman. He made the experience enjoyable. For me that is an great feat. I hate buying vehicles. They worked with me on a resent company purchase until we found a deal that I felt comfortable with. This is something that other company's wouldn't do at all. Our employees love the new Van! Thank you! Keith we will be looking for you again soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy New Jeep Owner
After driving around town for a few days working with various dealerships, Kieth and James were a delight to deal with. James was a no BS type of guy and Kieth new exactly which car would be perfect for me. As with all dealership interactions the finance part was a little off putting, but it was made easier with this crew. I would definitely recommend Kieth and James to anyone. Go in firm on your price and they will work with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
Walter was very professional and knowledgable with explaining functions of my new vehicle. Tony Allen has been an excellent Service Advisor since I have been going to him since 2004 to service my Jeep Wrangler X. Thank you both very much for your excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car