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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,907 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Staff were very friendly and helpful. They take their...

Staff were very friendly and helpful. They take their time when you are on the lot looking at cars and willing to let you test drive quickly. Purchasing the car was simple and straight forward.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

John Palmer

Our salesperson, John Palmer, was great. Go see him. He will help you navigate through the process and he will be your advocate. He will really work with you. He is a man of honor. I was impressed by him as a solid citizen and good person which is absolutely necessary for a great salesman. I will refer all my friends to see Mr. Palmer....you can count on that. Lithia is lucky to have you Tell Lithia that I said they should give you a pay raise. Dr. Jason Rampton, Eagle River

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service, great sales staff, great show room even...

Great service, great sales staff, great show room even the financing was great. Everything was great. Will definitely come back for my next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dave was absolutely amazing and made sure I didn't feel...

Dave was absolutely amazing and made sure I didn't feel pressured. I just moved to Anchorage and needed a vehicle. Dave worked with me to ensure that I made the right choice for my family. I would recommend anyone seeking a vehicle to reach out to him. Mark was the man who handled the financial portion, down to earth and upfront.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dave was amazing to work with. No pressure, honest, and...

Dave was amazing to work with. No pressure, honest, and very kind. I would even recommend him to my grandparents! Thank you Dave, i love my jeep!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bob overheard me talking to a friend about buying a car...

Bob overheard me talking to a friend about buying a car and put me in touch with Wes. If it wasn't for Bob, i would have never got to Lithia. As for Wes, he went above and beyond to get me into a vehicle that met my needs at an affordable price. He was very personable and a great guy all around. Patrick worked with me to squeeze in some extras for me. And John was very professional and pleased to hear my review about Wes. Jared at the front desk was fun to talk to while waiting for paperwork. I'd love to buy another car from Wes. Thanks everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chuck Colman has been nothing but helpful and takes the...

Chuck Colman has been nothing but helpful and takes the time to make sure you are getting what you want for the best price I have bought two trucks from dodge Lithia in less then a year and it’s been nothing but stress free and will continue to always call chuck for new car and truck purchases!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

RJ was a great sales associate and was very helpful with...

RJ was a great sales associate and was very helpful with my purchasing a vehicle for my wife and I. The receptionist was very helpful and pleasant to talk with. Tony from the service department was amazing and made everything super easy. And Tank in the parts department got all the parts we needed very quickly. Great experience overall and will definitely be returning in the future!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cannot say enough good things about working with John...

Cannot say enough good things about working with John Palmer—I would come to Alaska specifically to buy from him in the future. He found us exactly what we were looking for, got us a great deal on our trade-in and was just a true pleasure to work with. 10/10 would recommend!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

A big thank you to Kevin Lewis (GSM), Chuck Coleman...

A big thank you to Kevin Lewis (GSM), Chuck Coleman (Sales Rep.), and Mark Tutaan (Finance Mgr.), for helping me find my beautiful car and and the best financing option. You made the experience quick and painless. Great dealership to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.