Reviews
Friendly, helpful and work with your budget
The car sales getleman worked within our budget and needs. The time was a little consuming but at the end it was a pleasant visit. He showed us all the financial details and options always considering the budget. He presented us with different vehicles, prices, and some extras. Also a friendly environment without peer pressure.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Beyond the Expectation
I'm so glad l took my existing jeep to routine service to Lithia, where l met Patrick and Wes. In the beginning, l had no intention of changing my vehicle but after talking with Patrick l was confident about leasing one. Wes helped me out choosing the new vehicle that meets/ exceeds my expectations and helped me out with the numbers to fit in my budget. He was a tremendous help during the process that we were like a family by the time process was completed. Now not only l have a new vehicle, but l also have a new friend that lm glad l met. Thank you for everything Wes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service to purchase new vehicle.
This dealership is beyond fantastic to purchase a new vehicle in all aspects of being a customer. Wonderful service throughout; Sales Representative, Supervisor, and Staff Support. Wes Leavitt was instrumental in using the internet to find the desired vehicle and to go forth with the purchase. Excellent service by everyone- thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They really care for their customet
Bob Fudge and Patrick Osbon went out Of their way to make sure I could got Jeep I was looking for. They were truly nice and does really care for their customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service
I left an internet message on a Friday that I was looking for a 2dr work truck. Bob Fudge got in contact with me by Saturday morning. Although I was preoccupied and not very responsive, he persisted and by Monday morning I test drove a 2dr 2500 4X4 with an 8 foot box that was right in line with what I was looking for. I did buy the truck. Mr. Fudge was like an old friend and was one step ahead of the process the whole way. Mark, the employee who assisted with finance, really seemed concerned with getting me the best rate possible. Overall a good and easy experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
See Troy Murdough if you go here
Great sales person. Super funny and great knowledge of vehicles. Really explains the EVTS and how it works. Got us through finance super quick. Thanks Troy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derick Bruso has your back!
Derick Bruso will work tirelessly for you! This gentleman has a firm grasp on the finer nuances of mindful listening and attention to detail. Mr. Bruso is all about helping you find the exact vehicle you have been dreaming of; and then helping you make the deal that works the best for your situation. We found Derick to be very knowledgeable about the vehicles we were interested in, highly approachable with even the silliest of our questions/concerns...and possessing of a very rare knack for letting the process run its natural course of the yes's and no's, high's and low's and ultimately the raw emotions that are associated with major financial and life-changing decisions. We would also like to commend Mr. Derick Bruso for his selfless approach to addressing our needs, concerns and questions - in his efforts to ensure the integrity of the information provided and of our experience - Derick did not pretend to know what he did not know. He demonstrated this altruistic trait whenever necessary and would consult with fellow Sales Advisors and Managers, such as Troy Murdough and Patrick Osbon – both of whom we found to be very helpful and pleasant to work with as well. Every staff member that we encountered at Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage seemed to be willing to bend over backwards if that's what it took to ensure that our car-buying experience was memorable, efficient and tailor-made just for us. Even finance was "relatively" painless, Lol - thanks Chuck Coleman! In closing, we would absolutely and highly recommend that you go see the good folks at Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage for your next vehicle purchase – ask for Derick Bruso; you will be glad that you did!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
I am very impressed with the service I received. Evan Griffin went far and beyond to make my trade in easy. I left with a vehicle that exceeded my expectations. Thank you Lithiachrysler!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trading Old for New
I came in on a Sunday to see if I could trade in my old Maxima for a new Jeep Compass. Even though I knew exactly what I wanted my husband wanted me to check out a Cherokee as well. Billy was great and patient and very knowledgeable of the Jeeps. In the end I ended up purchasing the Jeep Compass and I am very happy with the results. Got a great price for my trade-in and Chuck took great care of me with the financing! Thanks for all you did and are still doing! Jackie
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Jeep Purchase
Came in on a Sunday just to browse. Spoke with Evan giving him my wife's and mine list of wants in a new jeep. He took the time to find each car that checked our boxes and even a few we didn't know we wanted. He wasn't pushy at all. After a night of mulling it over we went back and test drove the new jeep and purchased it. Overall it was a great a experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car