Reviews
New vehicle purchase
I absolutely loved working with Evan! He was friendly, funny, knowledgeable, helpful, patient....He spent a lot of time with me, answering the million questions that I had, looking at a ton of vehicles and test driving one not only once....but twice! I would most definitely work with him again as well as reccomend him. Financing was a nightmare and I was given poor/incorrect information and it took forever to get all of he paperwork together and signed. All in all the experience was okay.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Awesome Service and great people
My salesman was Troy and even though he was new to Lithia he was awesome. Abseil was also awesome in Finance. The Assistant General Manager gave me a great price on the vehicle and was very understanding of my recent loss of my 2017 Ram 3500 to a recent accident . Thanks everyone. I will be back when I need another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience
I didn’t expect to walk out with the perfect truck for me, but Shelby went above and beyond to get it for me. Her professionalism and friendliness is exceptional. The whole crew were friendly also. I’ve already recommended Lithia CJD to multiple people. GREAT JOB TO EVERYONE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience buying a new truck!
I bought my new truck from Lithia Chrysler of Anchorage and things went very smoothly from the beginning. Billy Ledbetter, my sales representative, treated me with courtesy and respect and made me feel very comfortable throughout the entire process. It was a pleasure to meet other members of the Lithia team who were very helpful throughout the process of purchasing the truck. My personal trust level with this dealership and its employees runs very high. Thanks again for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy and painless new car shopping!
Jose, Bob, John, and Ansel were a dream team to work with. They made the trade in / new purchase process so easy and painless. I am very appreciative of their patience with me as well. I will definitely come back again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Appreciate the review! It was a pleasure working with you. Enjoy that beautiful Durango! We're always here if you need anything.
Amazing help and service and easy to work with
Each salesman was very helpful. No hassle and worked with my every step of the way. They keep there word and even found me a better rate from the initial and got me I'm my car the same day. Shout out to Cody . Kevin. Patrick and Paivi thank you Lithia Dodge. Cody Patrick and Kevin stayed late to get me my Jeep and drove off the lot that night with it. They are all knowledgeable and very helpful with any needs even filled up my tank after a week as promised. I appreciate everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stayed late
Brought the new truck in to get undercoat, etc,. Jeremie called when it was ready for pickup (which was after service center hours) and hung around until I arrived to reclaim it. He was personable and professional and the truck looked great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Finally got my dream car with zero hassle
My husband and I went into the dealership looking for a Jeep. We were not sure was model we wanted, but we knew the price range and that we wanted a family vehicle that would last us a long time. Shelby was absolutely amazing at listening to everything we said and making sure we were getting exactly what we were asking for. I truly never thought buying a car could be that smooth and honestly enjoyable. Shelby was extremely attentive in finding out what would work for our budget we were set on. We went in with a price in mind we were set on spending and she helped us leaving there not a single penny over what we thought was worth it. Shelby even after we left continued to communicate with us on how we were feeling and to make sure we both were 100% satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super Sweet!
Shelby took in account everything I needed and helped me get a great deal on my new Jeep. She was super helpful and so kind. I would definitely recommend working with her, John O was great and helpful as well. Lithia Dodge has always had great people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a new 2019 Jeep Wrangler
Both Billy and Wes went above and beyond to help me find the Jeep I was looking for. Thank you both for not giving up on me and always being there for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car