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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,907 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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New vehicle purchase

I absolutely loved working with Evan! He was friendly, funny, knowledgeable, helpful, patient....He spent a lot of time with me, answering the million questions that I had, looking at a ton of vehicles and test driving one not only once....but twice! I would most definitely work with him again as well as reccomend him. Financing was a nightmare and I was given poor/incorrect information and it took forever to get all of he paperwork together and signed. All in all the experience was okay.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Service and great people

My salesman was Troy and even though he was new to Lithia he was awesome. Abseil was also awesome in Finance. The Assistant General Manager gave me a great price on the vehicle and was very understanding of my recent loss of my 2017 Ram 3500 to a recent accident . Thanks everyone. I will be back when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience

I didn’t expect to walk out with the perfect truck for me, but Shelby went above and beyond to get it for me. Her professionalism and friendliness is exceptional. The whole crew were friendly also. I’ve already recommended Lithia CJD to multiple people. GREAT JOB TO EVERYONE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience buying a new truck!

I bought my new truck from Lithia Chrysler of Anchorage and things went very smoothly from the beginning. Billy Ledbetter, my sales representative, treated me with courtesy and respect and made me feel very comfortable throughout the entire process. It was a pleasure to meet other members of the Lithia team who were very helpful throughout the process of purchasing the truck. My personal trust level with this dealership and its employees runs very high. Thanks again for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy and painless new car shopping!

Jose, Bob, John, and Ansel were a dream team to work with. They made the trade in / new purchase process so easy and painless. I am very appreciative of their patience with me as well. I will definitely come back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Appreciate the review! It was a pleasure working with you. Enjoy that beautiful Durango! We're always here if you need anything.

Amazing help and service and easy to work with

Each salesman was very helpful. No hassle and worked with my every step of the way. They keep there word and even found me a better rate from the initial and got me I'm my car the same day. Shout out to Cody . Kevin. Patrick and Paivi thank you Lithia Dodge. Cody Patrick and Kevin stayed late to get me my Jeep and drove off the lot that night with it. They are all knowledgeable and very helpful with any needs even filled up my tank after a week as promised. I appreciate everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stayed late

Brought the new truck in to get undercoat, etc,. Jeremie called when it was ready for pickup (which was after service center hours) and hung around until I arrived to reclaim it. He was personable and professional and the truck looked great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Finally got my dream car with zero hassle

My husband and I went into the dealership looking for a Jeep. We were not sure was model we wanted, but we knew the price range and that we wanted a family vehicle that would last us a long time. Shelby was absolutely amazing at listening to everything we said and making sure we were getting exactly what we were asking for. I truly never thought buying a car could be that smooth and honestly enjoyable. Shelby was extremely attentive in finding out what would work for our budget we were set on. We went in with a price in mind we were set on spending and she helped us leaving there not a single penny over what we thought was worth it. Shelby even after we left continued to communicate with us on how we were feeling and to make sure we both were 100% satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Super Sweet!

Shelby took in account everything I needed and helped me get a great deal on my new Jeep. She was super helpful and so kind. I would definitely recommend working with her, John O was great and helpful as well. Lithia Dodge has always had great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought a new 2019 Jeep Wrangler

Both Billy and Wes went above and beyond to help me find the Jeep I was looking for. Thank you both for not giving up on me and always being there for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.