Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

The dealership had exactly what I was looking for. Chuck Coleman was spot on with showing me different vehicles equipped as I was looking for. He understood what I wanted and found exactly what i was wanting in stock...!!! OUTSTANDING salesman. Thank you much, I WILL buy here again. Tim

Okay so Joel was an outstanding stand-up professional and Jared was there to help him on anything that he might have missed on but didn't if you took them out to lunch he probably snag up the bill before he had a chance to pay outstanding work guys I love my new Warlock

Love my new truck. The guys at Lithia are great to work with and it was great to work with Matt again. John was very easy to buy from.

Walked in there no knowing anything, came out feeling smart! Received a lot of information! Wes really helped me out a lot! Definitely recommend him to my friends.

Thankfully, Joel was the first person we met as we entered the dealership. Our introduction was pleasant and he dutifully went back and forth until we found the truck I’d been looking for! Please give this young man a shot if you’re looking to purchase. You’ll be glad you did.

I'd like to give a huge thank you to Jared Holbrook who stayed late with me and showed me the car I was interested in! I'd also like to thank Bob Fudge who emailed me right away when I requested more information on the 2 vehicles I was initially looking at and for checking up on me a few days later via phone call. Lithia Chrysler has very friendly staff, I will definitely be recommending this dealership.

Andree and his supervisor/manager were very patient and were so willing to work with us. We were ready to walk out, but they stopped us and said that they’re doing everything in their power to get us the vehicle that we wanted. Well, we left the dealership with not only a great deal, but with a great truck. Awesome team to work with!

Pavii did a great job of helping me find the exact car I needed and made sure I had everything I needed. He was super patient while walking me through the whole process. Thank you!!

Scheduled my Jeep 3.0 diesel a week ago for the reprogramming recall notice I received from Fiat Chrysler advising that Fiat Chrysler had been found b y the State of CA that the motor was programmed to falsify IM tests. Advised them at the time that I would need a loaner as the recall paperwork assured me that I would receive a free loaner vehicle if the work took longer than three hours. Now, a week later, as I was driving to the dealership I received a call advising me that they were not aware what recall I was coming in for and that they wouldn't have a loaner available for me. When I explained the recall and the need for the loaner they let me know that they should be able to finish the work within three hours. After waiting at the dealership for three hours I went to the service counter and requested to know if the vehicle would be done soon, or that I needed a loaner vehicle as was required per the recall. They advised that they would try to get to it as soon as possible and that a loaner vehicle was not available (after my giving them a weeks notice..). I then called the customer service number for Fiat Chrysler requesting their assistance in the matter. They advised that they couldn't help me as we were at the mercy of Lithia's service department. Finally, after 4.25 hours of waiting, I was informed that they couldn't perform the reprogramming as they didn't have stickers needed to place on the vehicle after the programming was complete. I'm completely puzzled as to why they couldn't perform the programming and have me come back at a latter date so that they could attached the stickers once they received them(?) unless they really didn't have the personnel or equipment required for the reprogramming. To make matters worse, while waiting I had them rotate my tires and today found that I have a pronounced shimmy and will need to take the vehicle back to them. While waiting I also sent Lithia of Anchorage a message via their website hoping for assistance. As expected I've not heard from anyone...

I was greeted right away and the whole sales team went out of their way to help me and to make my purchase of the Jeep go very smoothly