Reviews
Very satisfied
Overall happy with the experience. Kenny was new but he certainly was very professional and friendly. He listened to my specific needs. Really appreciated that. Jose did a wonderful job explaining the process to resolve the hiccup in my situation. Very professional and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service - Beginning to End
The service received from this experience was excellent - very informed and accommodating to the buyer (me). If and/or when I'm looking for another vehicle - this will be my first stop. The service provided by Ms. Sarah Bolding was fantastic -sincere and cooperative throughout each phase of the purchase cycle. Her efforts made all the difference - great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied
Was very satisfied with the quality of work done by dealership. I know I can trust the work that’s being done to be done with care..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick, friendly superior and consistent service.
This group brings their A-game every time I have gone in for service for the past 6+yrs. Keep up the great job and look forward to my next visit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a new Jeep.
Eric Meland made the buying a new Jeep easy on My wife and I, we only had a very short time to find a vehicle for my wife do to that we drove in from valdez and only had the one day to find something with in her budget. Eric made it possible with a 2018 Jeep Cherokee so I have to give Eric a big shoutout for putting a smile on my wife and making the deal possible, Thank You Eric Meland.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was helped with ease and patience!!!
I had my 5 month old baby with me and I had the best experience while shopping for my vehicle thanks Bob Fudge for you time and patience great customer service for sure!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our review
We are very pleased with our purchase. We had lots of help, including Bob Fudge, Marcus, Zach Hickel and of course the general manager, John. We would give them all high 10's....Thank You.....Bill & Pauline Penland
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rock Solid
I have bought several vehicles from the Lithia dealerships. They have always delivered on sales and service. This time my sales rep was Cody Coker. He is very knowledgeable of the product and features which really helped cut through the chase. Marcus Reed in finance needs a shout out as well. Always surprising me with financial products and services I would have never thought to ask about, the ones that save me $$$.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hassle free buying experience
I went in looking to buy a new Ram 1500. I spoke with Bob and he showed me several vehicles. Throughout the whole experience, I never felt pressured or that I was being 'up sold'. Bob listened to me and didn't push things I didn't want or need. Henry, the sales manager, was easy to work with and very understanding. Matt helped me with financing and answered all questions I had, didn't push any add-on options I said I didn't want, and made the process very seamless. I felt that all employees there cared about me as a person, and not just a walking commission. Everyone stayed late well past closing to make sure I had the car and deal I wanted. I would highly recommend Bob, Henry, Matt, and the rest of the Lithia team for your next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
In was time well spent for purchasing a Jeep. Jose was very helpful throughout the whole process he made our selection easier for our daughters first auto.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car