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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 11:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Customer service

Salesman Joseph Ward and Kevin Lewis were very helpful and went above our expectations in getting a new car. I will recommend my friends to buy their car from these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David Dowd is the man.

3rd vehicle I've bought from David. Go see him. He will help you find the right set of wheels at the right price. I've even sent family to him and they don't have enough good things to say! See you for a new jeep scrambler in 2020!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dodge Ram 3500 Diesel

We purchased a 3500 Ram in the states and had trouble with the computer nearly immediately. Dodge offered to replace it at no charge (including all Chrysler and 3rd party accessories). Lithia ordered an exact replacement, received it, installed accessories, made all arrangements with Chrysler, prepared, relicensed, and delivered the new truck to us at no additional charge. Thank you Lithia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jose is the one you want!

I went to this dealership and didn’t really even know what I wanted. Jose listened to me and found just the car I didn’t even know I wanted! He followed up via text and even stayed until midnight the day I made the purchase to make sure I didn’t as happy. Then he called several days later to make sure I was still happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Helpfull and knowledgeable.

Jose Alfaro worked hard to help me find a vehicle that fit my needs. I will continue to come to this Lithia for my automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

competent and proactive

While arranging for repair on another vehicle, Kenny brought up a Factory recall on our Durango. Although they were completely booked, Kenny was able to squeeze us in and got it done the next day! I have never liked using dealerships for repairs. Now, I will not take our three vehicles anywhere else! Thank you Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Above and beyond

I took the ferry in to trade in my truck and get a new one. It wasn't ready so he arranged for me to fly home and he drove the new truck to the ferry terminal in Homer. Truley amazing service. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2nd time, great service.

My husband and I have both purchased a vehicle here and we’ve both been super satisfied with the service and the people that we’ve come across. Everyone was a great help and made getting vehicles super simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patience

Sarah was very patient with us through the buying process and was more than happy to help us in any way. She was wonderful to have as a sales rep.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easy and hassle free

John was very helpful and friendly. He made sure I felt comfortable throughout the whole process. He even threw some extras on the deal. I would recommend him to anyone wanting to buy or trade a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.