Reviews
Customer service
Salesman Joseph Ward and Kevin Lewis were very helpful and went above our expectations in getting a new car. I will recommend my friends to buy their car from these guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David Dowd is the man.
3rd vehicle I've bought from David. Go see him. He will help you find the right set of wheels at the right price. I've even sent family to him and they don't have enough good things to say! See you for a new jeep scrambler in 2020!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dodge Ram 3500 Diesel
We purchased a 3500 Ram in the states and had trouble with the computer nearly immediately. Dodge offered to replace it at no charge (including all Chrysler and 3rd party accessories). Lithia ordered an exact replacement, received it, installed accessories, made all arrangements with Chrysler, prepared, relicensed, and delivered the new truck to us at no additional charge. Thank you Lithia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose is the one you want!
I went to this dealership and didn’t really even know what I wanted. Jose listened to me and found just the car I didn’t even know I wanted! He followed up via text and even stayed until midnight the day I made the purchase to make sure I didn’t as happy. Then he called several days later to make sure I was still happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpfull and knowledgeable.
Jose Alfaro worked hard to help me find a vehicle that fit my needs. I will continue to come to this Lithia for my automotive needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
competent and proactive
While arranging for repair on another vehicle, Kenny brought up a Factory recall on our Durango. Although they were completely booked, Kenny was able to squeeze us in and got it done the next day! I have never liked using dealerships for repairs. Now, I will not take our three vehicles anywhere else! Thank you Lithia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Above and beyond
I took the ferry in to trade in my truck and get a new one. It wasn't ready so he arranged for me to fly home and he drove the new truck to the ferry terminal in Homer. Truley amazing service. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2nd time, great service.
My husband and I have both purchased a vehicle here and we’ve both been super satisfied with the service and the people that we’ve come across. Everyone was a great help and made getting vehicles super simple.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patience
Sarah was very patient with us through the buying process and was more than happy to help us in any way. She was wonderful to have as a sales rep.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and hassle free
John was very helpful and friendly. He made sure I felt comfortable throughout the whole process. He even threw some extras on the deal. I would recommend him to anyone wanting to buy or trade a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car