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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 11:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Wonderful experience, nice people.

Friendly staff, proffessional service, fast sales experience. Would recommend Lithia to my friends and family. Exceptional sales department. Clean show room and overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lithia Ram Service 5 stars

The current RAM 3500 just turned over 305,000 miles and is still going strong, with Tony Allen supervising all of its service. Trustworthy and consistent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Chuck was great!

Chuck took his time and gave me time look over some different trucks. He seemed very knowledgeable and patient. I would recommend him as a knowledgeable sales representative.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best customer service

David Dowd went out of his way to get me in my dream truck. That's the best service I've had buying a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lithia The Service Department needs a re-do!

Service dept reviewed problem on-site, made an appt for the next week, kept the car for the day, gave the car back & told us they need to order the part which will take 10 days. Why did we have an appt in the first place? When this happens 3 or more times to customers with MAX CARE, time to let others know! Waste of customer time!!!! Talking to Service Manager didn't help! PS...the only A FIVE-STAR employee we know of is Keoni Hellerbu he's working in a one-star dept.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The stores general manager would like to discuss the situation with you. Troy Jarvis 907-868-9377

In search for a 300.

In search for a 300. I spent most of the day looking for a good quality Chrysler 300. Finally when I got to Lithia they had a couple that I was really interested in. One really caught Mayeye it was used low mileage excellent condition . Started talking to Billy Ledbetter excellent sales man very knowledgeable. all the people there were very nice and considerate took very good care of us. I would definitely recommend Billy and the rest of the guys there to anyone of my friends. I will be going back very soon for work van.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lithia went out of their way to meet our needs and budget!

After a car accident in which our SUV was totaled, my husband and I were faced with finding a new vehicle that would fit the needs of our family. Because insurance didn't cover the full original cost of the SUV we lost, we had to shop with a budget. We decided on a minivan and I had a wish list of what I wanted in addition to color and interior preferences. After shopping around for a week and not finding exactly what I wanted, I called Lithia and spoke with William "Billy" Ledbetter. They didn't have anything on the lot that fit my wants so he asked if I give him some time and let him search. An hour later, Billy called me back and found exactly what I was looking for. The vehicle wasn't at their lot so we made an appointment for the next day so he could get it delivered for me to take a test drive. When we arrived, the minivan was waiting for us and it was just what we were looking for. The team at Lithia went out of their way to bring the price within our budget and even honored my request for new mats and a full tank of gas! We are super pleased with our new 2018 Dodge Grand Caravan and look forward to many years of use of it for our family. We absolutely recommend Litha and Billy for those looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service

Went In for an oil change. Very Good service at a good price. Prompt, and friendly , highly recommended. Friendly employees, good experience. Price was cheaper than quoted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

BEST EXPERIENCE at a dealership EVER!

Eric was amazing. We went in to trade a lease in and he found us better options. He remained friendly and professional throughout the whole process. The rest of the staff was helpful and quick as well. We will definitely be back next year for our other vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

In and out, Great fast service

Wife and I were going to go down south and pick up a Jeep. Lythia jeep Met our price and got her what she wanted. David Dowd was great and friendly salesman. Would do it again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.