Reviews
Extremely helpful & informative
Jose & everyone else made things simple as well as informational with the purchase of my new vehicle. Would 10/10 recommend this dealership to anyone looking for a overall good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rocking the new 2019 Cherokee Trailhawk elite
Great customer support. Very patient with my decision making. I went to several dealers and chose to work with Lithia because of their efforts and support. Employees seem happy their and my experience was made better for it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Patrick!
When you talk about a "car dealership" the classic picture of a high pressure, gimmicky, shady environment comes to mind. No so with Lithia. This is the 5th car I bought from Lithia since 2002, and the third from Patrick Osbon. Time to dispel that myth. Patrick lives in my neighborhood. You can believe that what is important to him is keeping our kids safe. This may look like a traditional car dealership on the outside, but on the inside these are our neighbors and friends. I would, and have, recommended Patrick Osbon to anyone needing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Review
Was very kind and willing to help us get a new car!!! Was very professional, very thorough!!! And super nice, I would totally recommend chuck to everyone he wouldn’t take your money for granted !!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Great job guys. See you in the future for more service as needed if I do need to . Have fun and keep up the great work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great!
My time at this dealership was pretty great. David helped me and sold me my car and knew just what I wanted. The only reason I don’t leave 5 stars is because we did a lot of waiting I would still recommend people go here for their cars though. My car was totally worth the wait!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great salesman
Cody, was very helpful and went over and beyond to help make everything go smoothly. Thank you Cody for all your help. Want to say thank you to Marcus for all his help with finace
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Paul Osbon treated us with respect and was kind and extremely knowledgeable. He answered all of our questions/concerns with the greatest attitude and definitely made my husband and I feel much more comfortable with the sale process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
did what they said
in dealing with them, they came thru with the deal and the service they advertised. Needed a bumper hitch installed on my new Jeep and they got the job done, and the installation looks factory.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got it done
Salesman David Dowd was very easy to work with. He was polite, informative, knowledgeable, and quick. I was so not looking forward to the purchasing process but David got it done with little to no pain! My new Dodge Durango meets my needs and will serve me well. Richard in parts and Rock were also exemplary employees to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car