Reviews
Write a reviewAwesome sales/service. Friendly staff.
I experienced a very positive sales/purchase interaction at the Morgan Hill Ford Store. Sales consultant was knowledgeable and personable without being pushy. I would return to the MHFS for another purchase as well as recommending them to friends and acquaintances looking for new vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to leave us your feedback, Debi! We're glad you found our staff so helpful and knowledgeable! We appreciate your business and look forward to your next visit.
Great service. no hassles
It was comfortable and easy going. The gentleman who helped us never hassled us or put any pressure to buying a vehicle. When we were ready he asked us if we wanted to drive the car around and when we got back to the dealership, never pushed us until we were ready. Because we weren't pressured to buy a car, this made it easier for us to make a decision. For that, within the last six months, we bought two vehicles, a Ford 150 and and Expedition.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicles, Estellita! We understand it is a big decision where you purchase your vehicle and we are grateful to have been chosen! Safe travels!
New F250
We purchased a F250 Super Duty. Your sales rep Danny Arevalo was fantastic...no pressure, very courteous and handled our concerns.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations again on your new Ford F250 Super Duty, Karen! It was truly a pleasure to do business with you and we hope to see you here again in the future!
Ford Fusion
Great experience and was amazed at the inventory - especially since you had the green sticker already - that made up my mind!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your wonderful review, Dana! We always enjoy hearing back from our valued clients and we're glad you had such a great experience!
Great service
The sales and service department were both very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad you found our staff so helpful, Thomas! Thank you again for choosing The Ford Store Morgan Hill!
The best dealership in the Bay Area!
2015 Ford Focus ST. Service and staff were exemplary as always. This is my third vehicle purchase from TFSMH within the past three years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us your response to the quality service you received, Eric! Please let us know if there is ever anything else we can do to assist you in the future!
Great service
The sales and the service department were both very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad you found our staff so helpful, Thomas! Thank you again for choosing The Ford Store Morgan Hill!
Great service ! Every single time
The folks at the Ford dealership in Morgan Hill are the B E S T. The Boston Red Soxs fan ( I forgot his name) is very nice every time I come in for service. He explains everything to me and he is very helpful. Thank you to all your wonderful employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Scott! We're glad to hear that you enjoyed your service at our dealership and our staff! Hope to see you again soon.
Ford Focus Lease
Sales person was friendly and efficient and found me the car that I wanted. They came up with a financial deal that was feasible, where I felt I was getting value. It is great that you get the stickers to go in the commuter lane. I test drove the Mercedes but they do not give you the sticker - this contributed to my decision to go with Ford again
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us your review, Sally-mae! We look forward to your next visit!
Great Customer Service
We purchase a Ford Escape Se 2016 we are very happy with our purchase. I like the Ford Vehicles I feel safe, it has just enough power and better on gas. It is a very classic vehicle. Our Sales Consultant was very informative,he knew his business. He was not a pushy sales person, we felt at ease. I would recommend him to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ford Escape SE, Abel! We sincerely appreciate your business and hope we can continue to be of service again in the future!