Sawyers Chevrolet

I just got my car serviced here. I had just received my GM service record telling me my tires are low on air. When I entered service for my oil change an tire rotation I told the service writer make sure they put air in my tires.he said don’t worry that’s part of our inspection. Next day my low air light came on.i checked my tires an 3 of the 4 were low on air. I’m not going back.

From check in to check out was the most pleasant experience! Very helpful and courteous! It was very much appreciated!!!

Never will buy a vehicle from here ever again. It had problems weeks after it was driven off the lot. $6,600 on repairs in less than one year.

Tyler was great! We found a 2018 Chevy Colorado at this dealership. It was exactly what we were looking for! Tyler had it sitting out front waiting for us when we arrived. The whole purchasing process was extremely smooth

Very consistent and reliable . I have been a customer for 10 year and have received consistent, reliable and quality service. Staff is friendly and professional, And provide personable service.

Easy and stress free visit to the dealership to purchase a new vehicle. I was treated with respect, and Jeff was a pleasure to work with. Will definitely be back!

I was lied to multiple times by multiple people. I had my significant other engage because I felt there was a strong bias towards me because of being a woman. He was lied to as well, again multiple times. I will never use this dealership again, and I have told them the same. The story is far to convoluted to share in this space, just know that they are not trustworthy. The staff did NOTHING to correct my vehicle, and attempted to get me to pay for things that I should not have. Sadly the way they acted makes them liars and thieves, and left me stranded with out a vehicle for a number of days. It has been decades since I have had to deal with such a broad base of incompetence clustered in one organization. If this is representative of how General Motors treats customers I doubt that I'll ever buy/lease another one. Sadly I doubt that anyone in GM or the dealership has the intestinal fortitude to make the systemic changes necessary in order to effectively compete in this market, and Sawyers Chevrolet will become a causality by their own hand.

We found a 2014 Chevy Pickup at this dealership that was what we were looking for. I called and talked with Tyler and he said it was still there and I said we might drive down to look at it. My wife and I drove the 90 mile and Tyler had the truck out front and came out with the key to unlock and look it over. It was very clean and just what we wanted. I ask him what my 2016 Nissan Frontier 4x4 would be worth in trade. He went inside and came out shortly and said: He couldn't give me a trade price unless I was going to commit to buy today, per his boss, the Sales Manager. How can you commit to buy anything, if you don't know what they are giving you in trade ??? Tyler apologized, but said he was under orders. I have been a salesman for over 44 years and never heard of this approach. This Sales Manager needs to go back to sales training and learn how to treat a customer. I would have given this dealer a 1 star, except for the good job done by Tyler. However, I will not be dealing with this dealer and would advise others, like wise. Don P.

Splash shield was dragging on the road and we had 200 more miles to drive. Ryan put it up on the hoist immediately, put some new clips on and we were on our way in under 15 minutes. They really saved the day for us on our long trip. Didn’t even charge us. Thank you Ryan!

I just leased my third vehicle from Mark Smith. Happy with his service & knowledge. Service department is great. Staff is friendly. Process was quick & easy today