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Herb Chambers Exotics

(280 reviews)
Visit Herb Chambers Exotics
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 9:00am–1:00pm
Sunday 11:00am–5:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 953-2522 (855) 953-2522
Used (855) 953-2649 (855) 953-2649
Service (855) 954-2897 (855) 954-2897

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Exotics from DealerRater.

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Automobile Purchase

Thanks for the experience of buying a car from Herb Chambers Wayland, Ma. My car is amazing it is the best car I have ever owned. I appreciate your time and effort and thank Jesse also. I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for the wonderful review. Louis and Jesse are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Rich Geremia, General Manager

A great experience purchasing a new Maserati!

Tremendous overall experience purchasing a 2017 Maserati quattroporte working with Joyce Zavolas. She was exceptionally knowledgeable and professional, made the entire evaluation & sales process seamless and simple. A real pleasure to work with Joyce and the whole team that assisted, Great job to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you and conggratulations on your beautiful new Maserati Quattroporte! It is a pleasure to read about your experience with Joyce. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Rich Geremia, General Manager

Lou was great!!

Great meeting Lou! Lou was great. He walked us all around the dealership showing us all of the available cars. It was a nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you , Patty, so much for your feedback and recommendation. Best, Rich Geremia, General Manager

Awesome Experience!

Walked in to the dealership expecting your typical pushy salesman and I was greeted by the most awesomest person that could tell me about the Lambos! Lambo Lou made the experience memorable, I had a great time dealing with him. He's very personable and had some great dance moves! If anyone is in the market for a Lambo, I DEFINITELY recommend seeing my boy Lambo Lou!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We are pleased to hear that Lambo Lou was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Rich Geremia, General Manager

Unexpectedly Pleasant

I just traded my treasured, sleek, luxurious Benz 550S in for a Maserati Quattroporte in a beautiful "Grigio Maratea" color. I must say the entire experience at Herb Chambers was more than satisfactory. First of all, after the obligatory back and forth, they put together a fair deal; very important. I used to sell cars when I was a post college, punk kid (back in the Jurassic Period) and, believe me, I know the difference. I'll reveal that I contacted my previous dealer, whom I liked and respected, but he could not match this deal. My sales rep, Mr. Bill Oldmixon, could not possibly have been any better. In fact, I'm going to come right out and say that he was the best ever; very cordial, highly knowledgable, totally professional. Having driven up to Maine, all the way from Wayland and over the dreaded, horrifying parking lot known as Route 128, he apologized immediately for being about forty seconds late!!! Gotta love a guy like that. The next time I decide to update my car or my lovely wife's, Herb Chambers and Bill Oldmixon will definitely be on my contact sheet and in the game.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Bill provides to our guests and we'll be sure to pass along your kind words. Congratulations on your new Maserati Quattroporte, we appreciate your business! Best, Rich Geremia, General Manager

Good experience from the dealer.

Just recently took delivery of a Lamborghini huracan lp580-2 from Lou. The buying process was easy and enjoyable. Lou and John took care of everything. I would recommend this dealer for anyone who is seeking to purchase an exotic car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Harry, for taking the time to share your encouraging words and kind recommendation of Lou and John. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Rich Geremia, General Manager

Give this man a raise

This dealership is more than a dealership, an experience really. I walked in hoping to experience the energy these amazing cars hold, and was greeted by a friendly staff that was far from the usual pushy car salesmen one comes to expect. Lambo Lou talked to me about the cars, and even let me sit in a gorgeous aventador LP 720-4 roadster, a perfect example what a good car salesman is-personable, conversationalist, and not pushy. If this dealership should recognize one thing, it's that lambo Lou is a talented salesman deserving of the highest recognition, this dealership is a great place to be. Thank you to the friendly staff for allowing to experience these cars, I hope one day to be lucky enough to purchase one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your recent experience with Louis. He is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark customer service. Thank you for your recommendation and we hope to see you again! Best, Rich Geremia, General Manager

Spectacular

the first time I walked into the Maserati dealer everyone was extremely helpful I was approached by one of the sales consultant by the name of Joyce Zavolas. Joyce was incredible, she made sure I was comfortable she answered all my questions and was extremely helpful at all times.. my first experience walking in the Maserati dealer one that I will never forget and also a great team of staff.... everyone was so patient Joyce always made sure that I was comfortable with the decisions that I was making... after purchasing my Maserati GranTurismo I would call Joyce and she always been so patient with me, answering all my questions and making sure that I was truly happy with my purchase.. her professionalism and the outstanding quality of customer service, my entire experience was excellent... I would refer any of my friends coworkers to this dealer.. the service was perfect... I would like to thank the entire staff and Joyce for making this such a Unforgettable experience on purchasing my first Maserati GranTurismo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Bert! I'm so glad that Joyce was able to assist you with your GranTurismo purchase. Joyce is such an asset to our team and we're fortunate to have her. We value your business and hope you enjoy your Maserati for many years to come! Best, Rich Geremia, General Manager

Great experience!

I purchased a Rolls Royce Ghost from Herb Chambers of New England and couldn't have been more comfortable and happy with my experience. Rich, the GM, as well as Lindsay, the BDM, were extremely helpful in the process. I plan on continuing my relationship with this dealership and the people who run it in servicing my car for many years to come. Excellent job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Ross, for taking the time to share your experience with us. I'm thrilled that we could work with you to ensure that you received exactly what you wanted. Enjoy your new Rolls-Royce, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Rich Geremia, General Manager

Lamborghini Boston

I recently purchased a Lamborghini from Herb Chambers Lamborghini Boston. I dealt with Jesse Berger and Louis Forti. They were both very helpful and accommodating. A good experience with Lamborghini Boston ... love the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Peter, so much for sharing your experience with Jesse and Louis! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Rich Geremia, General Manager