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Herb Chambers Exotics

(287 reviews)
Visit Herb Chambers Exotics
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 9:00am–1:00pm
Sunday 11:00am–5:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 953-2522 (855) 953-2522
Used (855) 953-2649 (855) 953-2649
Service (855) 954-2897 (855) 954-2897

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Exotics from DealerRater.

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Great sales and service.

Great sales and service. Raymond has always been extremely helpful diagnosing and servicing my Quattroporte. He is incredibly knowledgeable and great to speak too about exotic cars. He and Joe are clearly passionate about insuring the customer is totally satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We appreciate you trusting Raymond, Joe & the rest of the Herb Chambers Maserati team with your automotive needs and look forward to seeing you next time. Take care!

Tough time of year a lot of rain.

Tough time of year a lot of rain. But no comments That I specifically asked for. And seems every time I send it in. Will rethink how service is done. I have 1 more prepaid service

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I apologize for any inconvenience you experienced, especially with the lack of comments you requested. We strive to meet all customer needs and it's disappointing to hear we fell short. Please reach out so we can ensure your next service meets your expectations. Thank you, Brad Taylor - General Manager - (630) 854-8139

Incredible service!

Incredible service! Genuinely great people who care about their customers and makes sure you are taken care of. There should be a rating option for beyond 5 stars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're over the moon to read your review! It's great to know our team at Alfa Romeo of Boston provided you with such exceptional service. We appreciate your kind words and look forward to serving you again in the future!

BEST experience ever!

BEST experience ever! From the moment I walked into the Service Department, the attention to detail and knowledge of the Alfa Romeo Stelvio was next level. Joe and Raymond went above and beyond. They are masters at the art of service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Paula, we're delighted to know that Joe and Raymond provided you with such exceptional service here at Herb Chambers Maserati. Thanks for the high praise and please don't hesitate to reach out if we can assist you with any additional automotive needs in the future!

I have been wanting a sports car for a few years and I

I have been wanting a sports car for a few years and I decided on an alpha Romeo. I found Herb Chambers in Wayland MA. I scheduled an appt with Mason sales assoc. he was wonderful. I was very impressed with the service. Everyone that was there in the office area was very accommodating and caring, and the finance person was on top of it. My car was delivered to my home this week and I absolutely love it. I walked into an Alpha Romeo dealership in another state and They did not know their product, not like Mason at Herb Chambers. I would highly recommend considering buying the car of of your dreams or you can also lease and that’s exactly what I did! Can’t say enough about them very very professional! And as a busy business woman, they were more than accommodating to my crazy schedule!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kayaneilson, we're delighted to know that Mason and our team at Alfa Romeo of Boston were able to assist you in finding your dream sports car! We always aim for top-notch service. Enjoy the ride in your new Alfa Romeo!

Promptly located the exact vehicle and finishes we

Promptly located the exact vehicle and finishes we wanted. Prompt, professional, and friendly service. Patience and enthusiasm for our multiple test drives. Ben was great even coming in on a day off to facilitate quicker service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Ben and our team at Alfa Romeo of Boston were able to provide you with the exact vehicle you wanted, cfjhanselman. Your kind words are much appreciated! Enjoy your new ride!

Herb Chambers of Boston is the best dealership.

Herb Chambers of Boston is the best dealership. They have a awesome staff, long with awesome cars. My salesman Benjamin, was so helpful and went way out of his way to serve me. I love my new Alpha Romeo.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about your recent experience here at Alfa Romeo of Boston! Benjamin & the team appreciate your business and are thrilled to hear you're loving your new vehicle. Please don't hesitate to reach out if there's anything else we can do for you!

Consumer response

Heeb Chambers of Boston is the best

Consumer response

The Alpha Romeo is the perfect car for me. Its fun to drive!

Raymond was very helpful in quickly diagnosing and fixing

Raymond was very helpful in quickly diagnosing and fixing my car. In addition, he helped me with a question about the radio that I could not figure out.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rankin, it's great to know Raymond was able to assist you with your car and radio issues at Alfa Romeo of Boston. We're always here for any questions or concerns! Thank you for choosing us! Safe travels!

Impeccable service.

Impeccable service. Courteous staff. Concierge service makes it very convenient. They take pride into servicing your vehicle. It couldn’t be any better.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Resil, we're delighted to know you found our service impeccable and convenient at Bentley Boston. We indeed take pride in servicing your vehicle! Have a great ride!

Consumer response

Pledging full loyalty to this dealership.

Great customer service ray always there to help thank u

Great customer service ray always there to help thank u so much for taking care

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Mayank! Thank you for your kind words about Ray from our service team at Alfa Romeo of Boston! It's our pleasure to assist you. If you have any further questions or need assistance in the future, don't hesitate to reach out.