Mercedes-Benz of New Rochelle

There's a reason why we are repeat customers (3rd car) at MB of New Rochelle and that is because of Renee Bianco. Dealing with her is like dealing with an old friend! Her dynamic personality and superb customer service keep us coming back!

I love everything about this dealership. I probably wouldn't visit another MB dealership in the future. Don Lee is by far the best salesperson you'll ever deal with. Highly Recommended.

From the car show to new Rochelle Benz dealer, for a test drive in a c400. What a great feeling. Car is smooth and quick. My sells person David Garcia was a pleasure to work with. Not your normal pushing sellsman. Showed a lot of patients, took his time to work out a deal. New Rochelle Mercedes Benz dealer provided a great experience for a first time Benz owner. The staff are a pleasure to deal with. Thanks for everything!! love the car!!

I have been purchasing new vehicles for the past 40 years. Finally, I encountered a non-pressure experience. Renee Bianco was my sales representative and first devoted our initial conversations learning about my automobile preferences and why I am switching from BMW to Mercedes. Her knowledge of the Mercedes line was impressive. We narrowed my choice to a C300. Being somewhat unfamiliar with the line other than internet research, she devoted the correct amount of time educating me on what is available in the model and explaining and even demonstrating features. She had me test drive the CLA and C300 to ensure I was confident with my choice. The sales manager, Bob Lasagna, introduced himself to me and assured me that he was available as well. I did come prepared with idea of price. When Renee came back from Bob’s office, I was pleasantly surprised that their price was not only below invoice but significantly below “what people are paying” according to Ednumds.com. car was ready when promised. I usually dread the closing “circus” customers are usually put through when introduced to the Finance Manager. However, not here. I was not pressured into purchasing any additional services (I.e.: Pre-paid maintenance, extended warranty, etc.). It was all simply explained with no sales pressure. Well, I was ready to take off. Renee spent as much time as needed to acclimate me to the vehicle and teach me about all the technology. She set up my iPhone, some favorite radio stations, and saved a few navigation addresses. I not saying I left an expert but I was able to replicate what I learned. Overall, a great experience!

We bought our 2015 GLA and love it. We brought our father back week later and he bought same car. The salesman went above and beyond. #SeanCrosby is an awesome salesman. He was very informative, honest and not pushy. I would definitely recommend Mercedes-Benz of New Rochelle and Sean Crosby. The whole experience was a positive one.

First they told me the car would arrive in the morning, but it didn't, then they said around 2 pm but it didn't, then at 5, and now they told me that it can not be delivered today neather tomorrow. So i've been waiting since yesterday and all day at home waiting, and now i won't be able to move the whole weekend without car. This is is not what was expected I call the driver 40 min ago and no answer , then i call his supervisor (joel) but he didn't give me a solution because they have other cars before mine This is terrible service

I recently leased a Mercedes (4th one from Pepe Auto Group and 2nd one from New Rochelle) and got a really good deal on the lease. The dealership's facilities are top notch. Don Lee made the process easy. I would certainly go back again for my next car.

We came all the way from New Jersey to your dealership because of the service we received over the phone. Kevin Deutsch, the Manager of this dealership kept his word, was professional and so was his staff. Mr. Deutsch was very obliging and a credit to Mercedes-Benz. Michael Longi was very helpful and patient with all of our questions and he knows how to deal with customers. He was great. Last, but not least .. Jay Criss did a great job doing the paperwork! Believe me, there's a lot of paper work and Mr. Criss did it with a smile. We've been to many Mercedes dealerships and this one was the best. We love our CLS 550! Thanks again for coordinating a smooth transition! We'll be back for our next Mercedes-Benz. Jeanne Grod

I highly recommend this dealership! Carlos Nazario helped me and my husband through the process and he was very helpful without being pushy. I called Carlos many times during the process of trading my old card and he answered the phone calls when I called the dealership and he was very professional and kind through the whole process. We were both very pleased with the service and overall experience of this dealership. He also called me back few days later to make sure I was good and confortable with my new car. EXCELLENT CUSTOMER SERVICE. Carlos gave me options and worked very hard to meet the prize I was looking for. Extremely satisfied with the prize. The entire team is excellent. I scheduled the test drive online and from the first phone call I received from Sundaye Moore, to meeting with Jason Lee who introduced us to the my sales representative Carlos Nazario and closing with the finance department Sergio Derpinski everything was great ethics and excellent customer service.

Very nice dealer the salesman did everything on his power to get us the car we wanted and the best deal , I'll stronge recommend this dealer