St Charles Chrysler Dodge Jeep RAM

Jimmy was great to work with! The sale of my car was super smooth and he answered all my questions.

I was extremely happy with my purchase, Victor the finance manager & jimmy my sales person did an incredible job helping me out. I will recommend purchasing a car from here to all my friends and family!

I saw a new van at a great price listed from this dealership. I contacted them and they told me it was available, and wanted to know when I could come in for a test drive. Once I told them that I'm actually not in the area and would be buying remotely, then they suddenly said the van was sold late last night. They stopped communicating with me, and went even interested in the possibility of selling me something similar. It's pretty obvious what happened there. They never intended to sell the van at that price, they wanted to use it to draw people in, and try to sell them something else. I even called and asked the sales person manning the phone, and they said "yeah, we have that, it's right here on the lot". I mentioned the exchange that I had with the other salesman via email, and he put me on a brief hold, then said "oh yeah, sorry, it sold" and hung up on me.

Purchased a Jeep Wrangler from this dealership in 2019. The paint started to bubble and it is still under the 60 month warranty. I called they said to bring it in, they would look at it and send it out to an autobody for warranty repair. They had my Jeep for a few days to review, but had me pick it up because new hinges were on back order. I waited several weeks and then called back for an update. Every time I was told someone would call me back. Finally I threated to talk to the GM and a service manager called me back to say they no longer had a contract with an autobody shop and would not do the warranty work and call another dealership.

Jimmy and John were supper helpful and great to work with! Great experience buying my first car on my own! Highly recommend them both!

I leased a Jeep Renegade in 2021. The sales team was great but the talked me into paint sealer etc. etc. This was a joke as I had to take it back several times for the sloppy work and finally gave up. I've had it in for a transmission shifting problem twice in the first 6000 miles and now at 9000 it needs work again. I called for an appointment but because my oil change is free and the transmission warranty work, they want me to wait 3 weeks because they don't have a loaner available. The service department here is the worst I've ever delt with. I would not recommend anyone buy or lease a car from this dealership.

Jimmy was very kind and helpful throughout the process. He answered any questions I had and helped find a solution that I was comfortable with, and made the process a straightforward as possible.

Jimmy was attentive, professional and made this the best car buying experience I’ve had to date.

I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when parts came in, it is now April with no response. Also it is supposed to have gone through a 172 point inspection and on the first hot day (April 14 2024) yep no Frikin AC. Will NOT ever return for any reason. They do not stand by their policy.

Friendly staff that took the time to work with me on a used car. Would recommend anyone to check out the team here when searching for a car.