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St Charles Chrysler Dodge Jeep RAM

(897 reviews)
Visit St Charles Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (630) 524-2523 (630) 524-2523
Used (630) 524-2990 (630) 524-2990
Service (630) 797-9838 (630) 797-9838

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of St Charles Chrysler Dodge Jeep RAM from DealerRater.

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I purchase a GMC Yukon in Dec of 2023.

I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when parts came in, it is now April with no response. Also it is supposed to have gone through a 172 point inspection and on the first hot day (April 14 2024) yep no Frikin AC. Will NOT ever return for any reason. They do not stand by their policy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly staff that took the time to work with me on a

Friendly staff that took the time to work with me on a used car. Would recommend anyone to check out the team here when searching for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Muy amables y atentos en lo que necesitaba y la rapidez

Muy amables y atentos en lo que necesitaba y la rapidez en que fui atendida muchas gracias Sarah

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very friendly and helpful.

Everyone was very friendly and helpful. Vic came over and made sure things we were going well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ronnie Sweiss from service is the best.

Ronnie Sweiss from service is the best. He went above and beyond to make me happy. Great experience and I appreciate it a lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did excellent service on helping me pick out my car

They did excellent service on helping me pick out my car and were very nice and kind and understanding! The process went smoothly and easy and thanks to Vic for also helping me and making things easier and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership is terrible.

This dealership is terrible...worst ever ..they are greedy..especially owner and GM . They do sketchy things to save money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Jeep xx Charles CDJ has once again delivered exceptional

Jeep xx Charles CDJ has once again delivered exceptional service! After recently selling my old Jeep Compass, I decided to explore hybrid cars. Despite encountering some less-than-ideal experiences with other dealerships and their sales teams, we ultimately returned to our trusted choice: Jeep. Tommy warmly welcomed us, ensuring a seamless experience from start to finish. Vic,a familiar face, joined in to assist, leveraging our longstanding relationship to craft an exceptional deal. And of course, the highlight for my enthusiastic 4-year-old was celebrating with her favorite song. She eagerly anticipated the celebration since we stepped into the dealership. Thank you Tommy, Vic, Zuhri, Alexis and to the entire team for consistently going above and beyond for us! We will definitely be recommending friends and family for the amazing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I must take the time to express my gratitude because I

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so glad to hear your purchasing experience with St. Charles Chrysler Dodge Jeep Ram was enjoyable, especially your interactions with our team. It's wonderful knowing that you're happy with your Jeep Grand Cherokee Summit Reserve and find comfort in the monthly payment plan set by us. Your recommendation means a lot to us; thank you for supporting St. Charles Chrysler Dodge Jeep Ram.

Great people, David did an amazing job, was attentive and

Great people, David did an amazing job, was attentive and made the entire process easy and painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to know our team here at St. Charles Chrysler Dodge Jeep Ram provided you with a smooth and easy process. We appreciate your business.