Reviews
Write a reviewIt was a pleasure working with Brian Pauli on a lease of...
It was a pleasure working with Brian Pauli on a lease of a Ford C-Max Hybrid. Bill McCann took his time to introduce us diligently and expertly to the electronics of the vehicle. My wife and I liked the attention we received and the expert advice we got. Thanks so much, Karl & Brigitta Bruning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leasing Experience at Pauli Ford
Leased a Ford C-max Hybrid SEL on Nov.12, 2012. Dealt with Pauli Jr. Was a good experience. Car not available. Car delivery projected for middle of Jan.2013
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pre Owned Purchase
We found the purchasing process simple and honest. The salesman was sincere and didn't pressure us. We have ordered a replacement part that they said they would take care of, so we don't have any "service" input.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Liars, for lack of a better word.
Stay clear of this Dealership, YOU'VE BEEN WARNED!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sorry to hear about your negative experience with us. I'd love to hear about the specifics of what happened. You may contact me at 989-224-6711 or email me at brett.pauli@pauliford.com. Thanks, Brett Pauli
Pauli Ford went out of the way to get me the car I wanted...
Pauli Ford went out of the way to get me the car I wanted and get it to me as fast as possible. They were all very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great new sale experience at Pauli Ford. We...
We had a great new sale experience at Pauli Ford. We also have had good customer service while having general maintenance on our previous vehicles in the past. We highly recommend this dealership to our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin travelled to my house, due to knee surgery to...
Kevin travelled to my house, due to knee surgery to deliver the car and help answer my questions. He also spent time, after normal work hours, to help set up the car for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This Dealer did not high presure My wife and myself, and...
This Dealer did not high presure My wife and myself, and we enjoyed that very much. All dealer personnel treat us with kindness and respect. We are sure future visits will be the same.!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I first dropped in on a Friday afternoon with a...
I first dropped in on a Friday afternoon with a "door ajar" light on. It was fixed in 5 minutes at no charge. Transmission repair was done quickly ans inexpensivly. Very satisfied with Pauli's Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My appointment for service started on time and was...
My appointment for service started on time and was completed in a acceptable time. During my visit I was greeted by numerous Pauli Ford employees who answered any and all questions that I mentioned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair