Reviews
Buying our new 2025 Traverse has been an experience I
Buying our new 2025 Traverse has been an experience I didn’t expect. No reason why except that I didn’t expect buy a Traverse. Oh my gracious, was I ever surprised. Our salesman, Michael Hernly, led me to the exact vehicle I have been dreaming of. I told him what I had to have and what I didn’t want. He certainly knew his inventory. I’ve had the ,”Let me show you what we’ve got” routine before. Michael was more like, to paraphrase, “We’ve got just what you want.” And he was right. My gosh, he knew every tiny detail of that vehicle. He knew how to work every application on the screens. And better…..he knew how to explain it to me. His patience is a shining attribute. He was so very kind. The test drive was great. He made sure I was comfortable. He was very respectful explaining things to me. So much to learn but he has assured me that I may contact him with any questions. I already have since taking it home and he’s been extremely helpful. He was knowledgeable in helping me figure out getting to the financing stage. Explained all of the benefits and advantages of the Zurich protection plan. He offered us a fair trade which made our life much easier. He so professionally handled our insurance. I was very impressed with his patience. We bounced back and forth on some decisions and he supported us in either direction, I believe. No pressure brought faith in the whole transaction for us. He trusted us. It all went very smoothly in the end because he knew the answers to any snag we hit. And the car….oh my gosh, we are in love. Our neighbors love it. I’ll definitely suggest Michael Hernly to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much to Shaheen Chevrolet, Michael Hernly, and David in Finance. We have just purchased a beautiful Traverse. Our Salesman Michael was incredible with his knowledge of these new, high tech (for me) vehicles. It was a lot to consider but he has been great support as we learn. We’re pleased with the protection offered. And the financing end couldn’t have gone smoother. It’s hard to believe we could be in a new car so quickly. The Shaheen team had it pristinely prepped and ready to roll in no time. Thank you, Shaheen Chevrolet. Great staff. BTW great team work. I ran in real quick, early and unannounced and another salesman very politely helped me.
I had an appointment for oil change and tire rotation.
I had an appointment for oil change and tire rotation. Pulled into area for appointments the gentleman said I did not have an appointment. Then getting that straightened out they did not do tire rotation. I live 75 miles away so not very convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I worked with Rob Lucas who was amazing!
I worked with Rob Lucas who was amazing! Direct and always willing to help with my new car shopping. He made it super easy !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a 2025 Blazer from Shaheen , this is the 7th
Just bought a 2025 Blazer from Shaheen , this is the 7th new vehicle I've bought from them. I've always had good service from them and the salesperson Reuben Martinez made the sale go smoothly . I would recommend Shaheen Chevrolet and Reuben Martinez to anyone looking to buy a new vehicle .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As we had 2 trucks sold out from under us by two other
As we had 2 trucks sold out from under us by two other dealers, it was so refreshing to have one go out of their way to let us know they had got something we were looking for in and we bought the truck and are so happy and grateful to them, again thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got my vehicle in quickly didn’t take long for The radio
Got my vehicle in quickly didn’t take long for The radio to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership did a great job and diagnosing the problem
The dealership did a great job and diagnosing the problem with my truck. I’m making sure that the part came in and letting me know when they couldn’t get it installed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealing with this group of people is fantastic.
Dealing with this group of people is fantastic. Our sales person was Brent Cram, and our financie guy was Ryan. They were both fantastic. They are very friendly, and listened to everything we said. When we were ready to leave, we found a dent in the hood. We all didn't notice it earlier. They kept the car and made it right. I can't say enough about Brent, Ryan and the whole at Shaheen Chevrolet. Will definitely be buying from them again. It was well worth the 150 mile trip to get there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My TEAM at Shaheen was excellent!
My TEAM at Shaheen was excellent!!! Highly recommend, especially for a first time car buyer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Finding a dealership that has great service after the
Finding a dealership that has great service after the sale and a staff that will support you is hard to find these days. Shaheen Chevy is a great mix of product and people. 100% have confidence in this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car