Reviews
BEST DEALERSHIP EVER
Car buying can be very stressful. Going to Crippen GMC isn't. The staff is friendly, knowledgeable and honest. I dealt with Rodney. He is an amazing guy. Very laid back. He wants the customer to be happy more than he wants to force a sale. I cannot say enough nice things about Crippen in general and Rodney specifically. I plan on buying cars only from Crippen for the next 40 plus years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Contented Customer
Crippen GMC runs a quality, trustworthy service department. The scheduled work is done on time and at a fair price. The facilities are immaculate and the service directors always treat me with the most positive attitudes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service!
I had excellent service at Crippen. Todd and Chad really listened to me and provided wonderful customer service. If you are looking for a vehicle, stop in and see them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service was amazing!
I worked with Al Travis and he was the best. My experience purchasing a new car was seamless and Al made everything go very smoothly. Crippen has made a lifetime customer out of me and I will definitely be recommending them to all of my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recall Repair
Scheduled and brought truck in on recall...I couldn't be more pleased with the reception, and quick turnaround to fix the problem...I am always very satisfied, and have never had a bad experience with any of the staff at Crippen GMC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent buying experience and the used car I purchased was in near showroom condition when I flew out to pick it up. Excellent pictures were sent to me and any questions I had over the phone were fielded perfectly by Al Travis!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark doherr
Mark doherr at crippen in lansing mi was awesome! My first lease im a customer for life thanks mark!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark doherr at crippen
My lifetime best experience at a car dealership friendly fair and fast service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Job
Todd and Chris did a great job. Excellent work. Ill definitely be back for my next Vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark doherr
Sorry mark i did the stars wrong!your a 5 1/2 in my book this is resubmiited corrected.Keep up the great work mark !your the man!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase