Honda Of Lake Jackson

found what I needed. Salesman very Knowledgeable. Got a good deal. all I needed.

Google reviews 5 ? 4 ? 3 ? 2 ? 1 ? 4.2 10 reviews jill burkindine jill burkindine in the last week These people are rude, incompetent, and unprofessional. I have reported the sales manager, Thomas Kercik, to Honda headquarters. So far, we have had 5 months of their ignoring our needs to license THEIR leased vehicle out of state. They were well aware that I live out of state when I signed the lease. The person in the licensing department, Laura Pontius, never returned one of my numerous phone calls about the licensing. I had to do all of the research with the Texas licensing dkepartment myself. In addition, I have signed four different lease contracts because of their mistakes, again because they had to figure out how to manage an out of state lease. As proof of their incompetence, they paid my first month's lease payment and the extra taxes they had not been aware of. Thomas Kercik accused my son of lying and stressed that the licensing problems were "your [my] fault." Steer clear of Honda of Lake Jackson!

It was a pleasure to work with Victor. He was able to match the Houston dealerships in order to keep the business local. We were able to work out a deal through email, which made for a quick transaction at the dealership. Couldn't have asked for anything better.

We had to wait for our new pilot for a few weeks. Brett was wonderful. He made sure that we are updated of our new vehicle. Very accommodating. Explained everything we need to know on our new car. Great service!

On 1-26-16, I saw a Used Toyota Tundra online that I wanted to test drive and possibly purchase at Honda of Lake Jackson. I emailed Rod Hall (manager/operating partner) to let him know of my interest and he notified me that Mike Chrisman, General Sales Manager, would contact me and assist me with my inquiry. Mike called me and invited me in to see the Toyota. I made the decision after work, at 5pm to drive from Channelview to Lake Jackson to see the vehicle. Upon arrival, I saw and fell in love with the Tundra. I went inside and introduced myself to Mike. A young lady named Crystal also greeted me and was overly friendly, helpful, and personable. Crystal agreed to ride with my husband and me on a test drive of the Tundra. After the test drive, I quickly realized that although I wanted a truck, I knew that this ride was just not feasible with my daily 40 mile commute and it would quickly consume a lot of gas (since it was lifted). While sitting on the showroom floor, weighing in on my wants vs. my needs, my husband walked around the showroom playing in the various vehicles and he immediately fell in love with the new 2016 Honda Civic. He asked me to sit in the driver?s seat to see how it felt and it was so sporty! I quickly fell in love. In the end, I made the decision to purchase this sporty little car 1) because of the great gas mileage and 2) because of the sportiness of the new model. I must say, I am beyond pleased with my purchase. I am also pleased with the entire buying process from all individuals involved: Mike Chrisman, Crystal Acevedo, Charles Moore, and Thomas Krsak were not only polite, but they were patient, and not at all pushy with the typical ?sales pitch?. They allowed me the time to weigh my options and in the end, they gave me exactly what I wanted from the interest rate to the amount I wanted for my trade-in (and they even threw in a free Igloo Sportsman cooler to make the hubby happy)! They stayed late, almost an hour after they closed just so that I could leave that night with the car. Kuddos to Rod Hall and the entire team at Honda of Lake Jackson for being ?down to earth? people with great personalities that know how to make the buying process stress free. I definitely recommend this dealership.

People are always nice and easy to work with. We have worked with your dealership before and have confidence in the process and that the dealership stands behind its products.

Excellent,Victor took time to listen to my needs understood my expectations very friendly and courteous thank you for the great customer service

We were just looking at the 2016 Pilot, did not intend to buy, we had a 2015 and loved it. But all the new features really impressed me, so we bought one. Always well pleased with all personel, very friendly and helpful, always ready to help you.

I asked for as much pre-work as possible before my visit into the dealer and an offer with a maximum monthly lease amount, and Crystal did a good job making that work.

Victor was very helpful and an active listener!! Thanks for assisting me!