Reviews
Write a reviewExcellent Service
friendly, professional, helpful in meeting my financial goals
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Treatment
We showed up to the dealership at 7:30 and began looking at the vehicles I had previewed through the website. JC meet us and helped us find the cars we wanted, and he took us out for a test drive on the card we decided on. We went inside and we began the paperwork, there was no back and fourth on making a deal. JC brought me his price sheet, and I asked to speak with the floor manager. He was able to take a bit more off for me to get me to the monthly payments I needed. We went to the finance office at 8:30, and signed the paperwork. When we were finished the store was closed, and JC offered to take the car and run it through the local carwash since the detail crew was already gone, just so we could have a clean car to take home. This is why I will always buy from Honda of Lake Jackson. From this experience, and all my previous experiences with the service dept, from my other Honda, I will not go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great place to buy a car!
It was great! Our service worker made it seem like e really wanted to help us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Easy to work with!
Called Honda Lake Jackson to provide inspection, unlock nav system, and check brakes. As they normally do, they do a great job fitting me into the schedule, they do not perform unnecessary or questionable repairs. The are excellent & I will continue take my vehicle there for repair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent New Car Buying Experience
Service department was very helpful, responsive to my needs and did a thorough job with my car service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Good
Very attentive and considerate staff. The work was done and the car was ready when they said it would be. Great Job Guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Highly Recommended
This is the 2nd car that I have purchased from Honda Lake Jackson. Rod and his staff are just simply fantastic! Both times they have gone over and above for us. We got a great deal and no hassle. Everyone is very easy to work with and straight forward. Thanks again to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase