H & R Auto

My wife and I went to H & R Auto after a terrible experience with Auto Nation Honda in Sterling VA! Don't let these other places with huge lots and fancy lights fool you because your nothing but shark bait when you walk in. At H & R Auto I was treated with respect as a person and business wise. Vin our sales rep was very personable with no pressure tactics regarding sales or financing. Their sales contract was simple and and straight forward with no fine print nonsense or price haggling. 07 Mitsubishi Outlander

I was approved on a cars from H&R auto. But I am 2 hours away I maid an appt on Saturday since my mom had to drive me down there. On Friday Oscar called me saying sorry we sold the car since we had no deposit so one showed up with cash and bought it. But be promised to find me something like and 5 speed like the other car. He called me next Monday with good news he had BMW 2 door coupe and 5 speed better the the Mazda 6 I was approved for and we did hold it for me till next Saturday. Now I am proud owner of 325 coupe. Than you Oscar.

My son was interested in purchasing a particular used vehicle and H & R had two on their lot. I was asked to make a call to find out more information since my son was pressed for time and did not get satisfactory information from his call the previous day. I happened to speak with Oscar, and he was extremely helpful, direct and genuine with his answers. I relayed the information to my son in NY and told him to speak with Oscar. He drove all night to get to the lot, was able to evaluate the two cars and purchased his choice. He said he was extremely happy with his purchase and with Oscar who was very honest, helpful and kind. My son just called me halfway back to NY and said he was happy with the vehicle! Thank you Oscar for a job well done!

I have to say that I probably went to at least 12 different dealers , I wish I started had here . Some said the car was great ( it wasn't ) Some said the car was perfect on the inside and out ( it wasn't ) I spoke with Oscar over the phone ( I am from Frederick MD ) and he gave me the run down about the vehicle , being skeptical because of my findings to this point I just thought another trip wouldn't hurt , so I went to the dealership , and so glad I did . All of there cars are detailed when they put then on the lot so what you see is what you get , nothing hiding under a bunch of mud . Vehicle was exactly how Oscar described . So I bought it and am glad I did . Oscar , Rod , Vin and the cute little girl that works in the office were great , and I look forward to replacing a couple more cars . Thanks again Kenny

You should be proud of your salesman, he helped me in everyway that a buyer could be helped. You should have more salesman like Vin.

I was on the market for a Jeep, H&R had a 2002 Jeep Liberty Limited on a very good price, so I thought it's worth shot. I went there , met Vin (nice guy, easy to deal with). He was very patient with me, since I want it to take my time and check everything. All looked good so I got a great deal on a nice SUV. Thank you H&R

My buying experience at H&R Auto simply put was easy, comfortable and fast. Vin, the salesperson, was very friendly, attentive, and patient. He provided a pressure free buying experience that allowed me the time and space to make the most informed decision resulting in the purchase of my 2001 BMW X5. I would definitely recommend this dealership to anyone looking to buy a used car.

The organization never contacted me about the car I emailed them about. I guess they didn't want my business............

My wife and I shopped for a used car at different dealerships, but couldn't find the right combination of price and vehicle with some locations not even treating us as serious buyers, and acting like the type/price range of vehicle in which we were interested didn't actually exist. I came across H&R auto (cars.com) listing for a vehicle in which we were interested. I found H&r Auto's website and viewed the inventory listed, making a list of other vehicles of interest. We test drove several vehicles, but weren't able to find one that we wanted on the first visit, but the experience was so unique and pleasant that we decided to go back again. On the next trip, after a few more test drives of different vehicles, we found the one we ended up buying. My wife put it best when she said, "This car just feels like us". Vin helped us with the sale and was the consummate gentleman and true to his word. We also met Rod the owner also very helpful during our visits. I have already recommended H&R auto to friends who are in search of an excellent vehicle at a great price.

I purchased a used car in December as a Christmas present for my daughter. They provided me with a VA State Inspection sticker and documentation stating that new brake pads and rotors were installed on the vehicle. Well the car has been driven approximately 150 miles and I have had to replace the brake pads, rotors, emergency brake shoes, shocks and struts...all items that would have been flagged if an actual VA Inspection had been conducted. Not only does H&R Auto sell unsafe vehicles and lie about the product being sold but the service station they use to obtain the necessary certifications and inspections are as equally dishonest. Strongly recommend thinking twice before walking onto the lot let alone purchasing a vehicle.